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 Post subject: v2.14 (build 12215.1277) Scanning problem
PostPosted: May 2nd, 2015, 10:04 pm 
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Joined: May 2nd, 2015, 9:53 pm
Posts: 4
Hi all,

I have been using MCM for a few years now and never had any problems. With the latest build (build 12215.1277) MCM fails to find any media items. No changes were made to my system apart from the auto update of MCM.

My scan folders are CIFS shares mapped to the MCM Windows 7 box. The media titles are available.

I have rebooted, reinstalled the application and the Activity Log still comes up with the following:

1:55 PM :: Media Center Master v2.14 (build 12215.1277)
1:55 PM :: Use the menus to update your preferences and scan folders. When you're done, you can right-click the list of detected videos for specific options. You can also drag-and-drop||MCM||URL||MCM||http://en.wikipedia.org/wiki/Drag-and-drop from Windows Explorer for direct fetching.
1:55 PM ::
1:55 PM ::
1:55 PM :: Example:
1:55 PM :: If you have the folder D:\Movies with all of your movies in it, then
1:55 PM :: add that location to your scan folders and you should see all of your
1:55 PM :: list for metadata fetching and media organization options!
1:55 PM :: movie videos listed on the pane to the left. Now right-click on that
1:55 PM ::
1:55 PM :: If you need help, please visit the Media Center Master forums||MCM||URL||MCM||http://forums.MediaCenterMaster.com/.
1:55 PM ::
1:55 PM :: -----------------------------------------------------------------------------------------
1:55 PM :: MCM: Cache of 0 loaded in 0 seconds.
1:55 PM :: MCM: No cache detected, building a new one now (this may take a few minutes on a large library)!
1:55 PM :: MCM: Scan folders (2) inspected in 0 seconds.
1:56 PM :: MCM: New titles scanned and loaded in 53 seconds.
1:57 PM :: MCM: Missing cache items removed in 17.6 seconds.
1:57 PM :: MCM: Library listed in 0 seconds.
1:57 PM :: MCM: Your library includes 0 titles and took 70.9 seconds to load.
1:57 PM :: ----------------------------------------------------------------------------------------

Anyone else experienced this, or have any ideas?


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 Post subject: Re: v2.14 (build 12215.1277) Scanning problem
PostPosted: May 2nd, 2015, 10:08 pm 
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Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
Most likely elevation changes between versions, although you have failed to include your required support information, so there's little we can do to help until you do. I'd also check the Troubleshooter from the help menu which has a tool for access and permission issues.

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Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
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 Post subject: Re: v2.14 (build 12215.1277) Scanning problem
PostPosted: May 2nd, 2015, 10:18 pm 
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Joined: May 2nd, 2015, 9:53 pm
Posts: 4
Apologies Peter, I didn't realise you could copy support information from the help menu.

Support Information generated by Media Center Master:
Installation name: Media Center Master
Installation date: 20150503
Media Center Master: 2.14.12215.1277
Windows version: Windows 7 Professional N SP1 (64-bit)
Windows version (raw): Microsoft Windows NT 6.1.7601 Service Pack 1
.NET framework information:
Runtime loaded: 2.0.50727.5485
Runtimes installed:
2.0.50727.5420 SP2
3.0.30729.5420 SP2
3.5.30729.5420 SP1
4.5.51209
4.0.0.0
AppData path: C:\Users\sysadmin\AppData\Roaming\Peter Souza IV\Media Center Master
AppSettingKey path: HKEY_CURRENT_USER\SOFTWARE\Peter Souza IV\Media Center Master
Command line: "C:\Program Files (x86)\Media Center Master\MCMStubLauncher.exe"
Current path: C:\Program Files (x86)\Media Center Master
Administrative details:
User is administrator: true
UAC status: disabled
Elevation status: elevated


Media Center Master preferences and settings (from registry):
AllowSlowUIColumns: False
AnnouncementsLast: 1401473239
AppendParentalRatingsToMovieDescription: False
Art_AutoResize: True
Art_BackdropWidth: 2560
Art_EnableOldArtChooser: False
Art_PosterWidth: 800
Artwork_FanartTV: False
Artwork_FanartTV_ClearArt: True
Artwork_FanartTV_ClearLogo: True
Artwork_FanartTV_DiscArt: True
Artwork_FanartTV_HD: True
Artwork_FanartTV_MovieBanner: True
AskForIMDBIDOnUnknownMovies: True
AutoFetchMetaDataForTVScanFolders: False
AutoMaximizePosterWindow: False
AutoProcess_Fetch: False
AutoProcess_Move: False
AutoProcess_Rename: False
AutoProcessNewTV: False
AutoRunNewMediaList: False
AutoShrinkPostersForDVDID: False
BestSummary: Use smallest available description
ConfirmationPromptTimeout: 60
CreateBlank: False
CreateDVDIDMetaData: False
CreateMovieNFOMetaData: True
CreatePyTiVoMetadata: False
DeepInspectVideoFor3D: True
DetectAndOrganizeSingleFileItems: True
DisableTorrenting: True
DontDownloadTVBefore: 20/06/2013 1:03:54 PM
DontSaveWorkingCache: False
DontTryToElevateUAC: False
DotNetCheck_Status: Pass
Download_ParserInTestMode: False
DownloadAllBackdrops: False
DownloadCastThumbs: True
DownloadCrewThumbs: False
Downloader_AcceptArchives: False
Downloader_AgeThreshold: 4
Downloader_AllowFLV: False
Downloader_AllowMKV: True
Downloader_AllowMP4: True
Downloader_AllowMPG: False
Downloader_AllowWMV: False
Downloader_AvoidSubs: True
Downloader_Avoidx264: False
Downloader_CleanUp: False
Downloader_ExtractArchives: False
Downloader_InspectTrackers: False
Downloader_Movie_1080HD_SizeMax: 15000000000
Downloader_Movie_1080HD_SizeMin: 3000000000
Downloader_Movie_720HD_SizeMax: 10000000000
Downloader_Movie_720HD_SizeMin: 1750000000
Downloader_Movie_SD_SizeMax: 1500000000
Downloader_Movie_SD_SizeMin: 400000000
Downloader_MovieExcludeTerms: cam r5 ts telesync webscr* dvdscr* scr dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_MovieExcludeTerms_1080HD: 720*
Downloader_MovieExcludeTerms_720HD: 1080*
Downloader_MovieExcludeTerms_SD: 720* 1080*
Downloader_MovieIncludeTerms_1080HD: 1080*
Downloader_MovieIncludeTerms_720HD: 720*
Downloader_MovieQuality: 0
Downloader_ParserIgnoresReadOnly: True
Downloader_RatingThreshold: 4.5
Downloader_ReplaceUseBestQuality: False
Downloader_RunAtStartup: False
Downloader_TV_1080HD_SizeMax: 8000000000
Downloader_TV_1080HD_SizeMin: 500000000
Downloader_TV_720HD_SizeMax: 4000000000
Downloader_TV_720HD_SizeMin: 200000000
Downloader_TV_SD_SizeMax: 1250000000
Downloader_TV_SD_SizeMin: 70000000
Downloader_TVExcludeTerms: preair flv dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_TVExcludeTerms_1080HD: 720*
Downloader_TVExcludeTerms_720HD: 1080*
Downloader_TVExcludeTerms_SD: 720* 1080*
Downloader_TVIncludeTerms_1080HD: 1080*
Downloader_TVIncludeTerms_720HD: 720*
Downloader_TVQuality: 0
Downloader_UpgradeMovieQuality: False
Downloader_WantObscure: False
DownloadHistory_Library: False
DownloadHistory_Movies: True
DownloadHistory_NotFound: True
DownloadHistory_Skip: False
DownloadHistory_Success: False
DownloadHistory_TV: True
DualPass: True
EpisodeRenamingConvention: N - SXXEYY - T
ErrorReporting: 1
FilteringDisabled: False
FolderCleaner_AutoCleanOnFetch: True
FolderCleaner_DeleteSamples: False
FolderCleaner_DeleteStaleMetadata: True
FolderCleaner_DeleteUnknownFolders: True
FolderCleaner_DeleteUnknownImages: True
FolderCleaner_DeleteUnusedExternalMetadata: True
FolderCleaner_TestMode: False
ForcedTitleTag: True
HideTitleBarLicensing: False
HighlightMissingMeta: True
HTML_FastVideoInspection: True
IgnorePeriodFilesAndDirectories: True
Interval_AutoScan: 1296000
Interval_AutoScanEpisodes: 1296000
Interval_DownloadNewMovies: 1296000
Interval_DownloadNewTV: 1296000
Interval_DownloadParser: 1296000
Interval_NewMediaList: 1296000
Interval_uTorrent: 1296000
LastFetchMode: 1
LicenseCache: SVAfg*******************
LicenseCode: MCMLT******************
LicenseDetails: {Privacy Censor}
LicensingMode: 2
LicensingSystemNew: True
LimitBackdropDownloads: 5
ListFilter_ShowMovies: True
LogLimit: 500
LogTimestamp: True
LogToFile: True
ManualMovieConfirm: True
MaxFetcherThreads: 4
MCMInstallCheck: 1
MediaListSort: ListTitle_NoArticles/A
Metadata_Boxee: False
Metadata_DLNA: False
Metadata_Embedded: False
Metadata_JRiver: False
Metadata_MediaBrowserOld: False
Metadata_MythTV: False
Metadata_WDTV: False
MinimizeToTray: False
MoreRelaxedSearching: True
Movie_VotedScoreSource: primary fetcher
Netgear_AutoReduceFileSize: True
Netgear_CompatibleTextFields: False
Netgear_EmbedPoster: True
Netgear_Force_EASCII: True
Netgear_MetaData: False
Netgear_TLENID3Standard: True
NewMediaListDays: 7
NMTPathMapping: C:\Example\Path**file:///opt/sybhttpd/localhost.drives/NETWORK_SHARE/EXAMPLESHARE|
NoCommas: False
NoConfirmOnOneResult: True
NonblockingConfirmationPrompts: True
NoSpaces: False
NoSpaces2: False
OnlyShowAnnouncements: False
OrganizerShowMetaData: False
Plugin_Fetcher_Adult: TMDbA
Plugin_Fetcher_Movies1: tMDB
Plugin_Fetcher_Movies2: IMDB
Plugin_Fetcher_TV: thetvdb.com
PopupMoveWindow: True
PostProcessing_Hide: True
PostProcessing_Wait: True
PostProcessingTVEpisode_Hide: True
PostProcessingTVEpisode_Wait: True
PostProcessingTVShow_Hide: True
PostProcessingTVShow_Wait: True
ReadOnlyFoldersVisible: True
RelaxedTVDetection: True
RenameFiles: True
RenameFolders: True
Renamer_Movie: T, T (Y)
Renamer_Series: T, T
RenamerDownloadStyle: False
RespectIDs: True
ScanFolders: U:\|W:\
SortByOriginalFolder: False
SortWithoutArticle: True
Subtitles_PreferedLanguage: in English
ThemedBackgrounds: True
ThumbnailExtract_Auto: True
ThumbnailExtract_Lots: False
ThumbnailLocation: \\openindiana\imagesbyname\people
TMDb_CountryAbbreviation: US
TMDb_LanguageAbbreviation: en
TMDb_LanguageID: 7
TMDb_LanguageName: English
Torrents_AllowMagnetLinks: False
Trailers_AlwaysReEncode: False
Trailers_AutoDownload: False
Trailers_AutoReEncode: False
Trailers_AutoReplace: True
Trailers_MaxBitRate: 1600
Trailers_SaveLocation: 6
Trailers_TargetSize: 480 (pixels high)
Trailers_WatchOutput: False
Trakt: False
Trakt_Auto: False
Trakt_AutoAddTV: False
Trakt_AutoDownload: False
Trakt_AutoDownloadCheckRelease: True
Trakt_ReleaseDayOffset: 0
TranslateSEEtoAAA: False
TTVDB_LanguageAbbreviation: en
TTVDB_LanguageID: 7
TTVDB_LanguageName: English
TV_Overrides: law and order ci*71489*4203|mash*70994*4315|the office us*73244*6061
TVAutoScanCheckMissingThumbs: True
TVFetchSeasonBanners: True
TVFetchSeasonPosters: True
TVThemeMusic: False
TVVideoBackdrops: False
UITheme: Windows
UpdateFile: Update.txt
UpdatePath: http://download.MediaCenterMaster.com/AutoUpdate/
UseAutoDetectionMode: False
UseAutoUpdate: True
UseCloudNetwork: False
UseConsolodatedGenres: False
UseExistingPosters: True
UseFetcherThreads: True
Usenet_AutoLoadNZB: False
Usenet_Binsearch: True
Usenet_CacheLocation: C:\Users\sysadmin\AppData\Roaming\Peter Souza IV\Media Center Master\Usenet
Usenet_MaxConnections: 20
Usenet_MCMIndex: True
Usenet_MoveNZBFile: False
Usenet_NZBsu: False
Usenet_Port: 119
Usenet_SSL: False
Usenet_UseMCMToDownload: True
UsePostProcessing: False
UsePostProcessingTVEpisode: False
UsePostProcessingTVShow: False
UseSecondaryGenres: True
UseWindowsProxy: True
UT_AutoForceTVDownloads: False
UT_AutoLabel: False
UT_AutoRemoveCompletes: False
UT_EnableManager: False
UT_LeaveSeedingTorrentsWithETA: False
UT_SeedUntilRatio: 0.000
VersionUpgrader: 4
WantMovieTorrentDownloader: False
WantNewMovieDownloads: False
WantOpenSubtitlesOrg: False
WantQueueAbortConfirmation: True
WantSmoothImages: False
WantSubtitleDownloads: False
WantTorrent_eztv: False
WantTorrent_kickasstorrents: False
WantTorrent_newtorrents: False
WantTorrent_thepiratebay: False
WantTorrent_torrentbutler: False
WantTorrentAutoStart: False
WantTVTorrentDownloader: False
WantUsenet: False
WantVideoDetails: True
WhatToDoWithBadEpisodeDownloads: Skip
XBMC_AlternatePosterSize: False
XBMC_API_Integration: False
XBMC_API_Notifications: False
XBMC_API_Scan: False
XBMC_ExtraFanart: False
XBMC_GenerateFanArtwork: True
XBMC_GeneratePosterArtwork: True
XBMC_InvalidIDs: True
XBMC_NeverDeleteExtraFanart: False
XBMC_Version: 12
YAMJEnabled: False


Detailed Version Information:
File versions (current + install path):
AutoUpdate.dll version: 2.30.34914.1417
MCMStubLauncher.exe version: 2.12.23514.782
unins000.exe version: 51.52.0.0
File versions (%AppData%\bin):
AdultDVDEmpire.dll version: 3.5.114.822
AutoUpdate.dll version: 2.30.34914.1417
ffmpeg.exe version: none
GayDVDEmpire.dll version: 3.5.114.822
ICSharpCode.SharpZipLib.dll version: 0.86.0.518
IMDB.dll version: 3.27.17413.1304
Ionic.Zip.dll version: 1.9.1.8
MCMIDTag.dll version: 2.10.114.0
MCMMKVTag.dll version: 2.10.114.0
MCMWTV.dll version: 2.10.114.0
MediaCenterMaster.exe version: 2.14.12215.1277
MediaInfo.dll version: 0.7.65.0
MonoTorrent.dll version: 0.80.0.0
Newtonsoft.Json.dll version: 5.0.5.16108
ObjectListView.dll version: 2.10.114.881
par2.exe version: none
RottenTomatoes.dll version: 1.2.19713.596
Sublight.Plugins.SubtitleProvider.dll version: 1.0.0.0
SublightPlugin.dll version: 2.13.34914.1417
System.Data.SQLite.dll version: 1.0.74.0
TMDb.dll version: 5.25.114.0
TMDbA.dll version: 1.5.36113.600
unrar.dll version: 4.0.4.3
VidInfo.exe version: 2.14.8515.1248


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 Post subject: Re: v2.14 (build 12215.1277) Scanning problem
PostPosted: May 2nd, 2015, 10:29 pm 
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Developer/Owner
User avatar

Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
Thank you... what about the Troubleshooter output?

_________________
Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
Media Center Master on Facebook!


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 Post subject: Re: v2.14 (build 12215.1277) Scanning problem
PostPosted: May 2nd, 2015, 10:41 pm 
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Joined: May 2nd, 2015, 9:53 pm
Posts: 4
Thanks Peter,

The permissions troubleshooter option seems to begin traversing the library folder fine, but then goes unresponsive.

I turned on debug logging. It appears MCM is able to scan the folders and save items to cache but then removes them from cache from being outside of scan folders.


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 Post subject: Re: v2.14 (build 12215.1277) Scanning problem  [SOLVED]
PostPosted: May 2nd, 2015, 10:45 pm 
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Developer/Owner
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Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
I wonder if it's because of them being in the root of a drive. Does it work if you use a UNC path instead?

_________________
Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
Media Center Master on Facebook!


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 Post subject: Re: v2.14 (build 12215.1277) Scanning problem
PostPosted: May 2nd, 2015, 11:06 pm 
Offline
Downloaded Clip

Joined: May 2nd, 2015, 9:53 pm
Posts: 4
Hi Pete,

You are correct. I believe it is because the item folders are in the root drive.
Scanning works if:
1. I use UNC Path E.G. \\ZFS-Server\TV
2. I have items under another folder e.g. \\Server\TV\Shows\ and I map \\Server\TV as W: drive in Windows then use scan folder target as W:\Shows.

This has changed in the latest update. Previously I had \\ZFS-Server\TV mapped in Windows to W:\ and was using this as scan folder target. This no longer works now.

I will continue using the UNC path.

Thank you for your assistance. By the way, thanks for all your work on MCM, it is brilliant for people that wish to store their metadata with shows and use local scraping in KODI.

Regards.


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 Post subject: Re: v2.14 (build 12215.1277) Scanning problem
PostPosted: May 3rd, 2015, 10:41 am 
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Developer/Owner
User avatar

Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
Please roll back to version 2.14 build 1105.1380:

http://www.mediacentermaster.com/download/

I'll be moving the new changes to a beta installer for us to try and get to the bottom of these issues with. The most recent updates have been removed from auto-update, so you should be able to just install this version over your current install without any issues.

_________________
Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
Media Center Master on Facebook!


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