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 Post subject: Error retreiving queue - FAQ private
PostPosted: July 5th, 2014, 3:01 pm 
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Flash Video

Joined: February 27th, 2012, 2:56 pm
Posts: 21
Hello everybody,

I am having Problems getting the usenet indexer to send files to my usenet client. I Keep getting the message that there was an error retreiving the Queue (typo there btw). I have checked and doublechecked API and local address, everything seems to be working and I can Access sabnzbd from other Computers in my Network.

I thought I'd check in the FAQs - but there's nothing there except the Information that "This index is private and not currently allowing registrations."

Does anyone have any ideas?


Regards,

Christopher


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 Post subject: Re: Error retreiving queue - FAQ private
PostPosted: July 5th, 2014, 7:31 pm 
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Community Support
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Joined: September 10th, 2010, 8:36 am
Posts: 2383
Location: Washington
Have you checked your setting with the guide?
viewtopic.php?f=28&t=7444

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stable version 2.17.26917.859 / September 26th, 2017


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 Post subject: Re: Error retreiving queue - FAQ private
PostPosted: July 7th, 2014, 1:53 pm 
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Flash Video

Joined: February 27th, 2012, 2:56 pm
Posts: 21
Hi,
my problem is not with MCM - that handles files correctly. My problem is that the usenet indexer website states it cannot access my queue, and that I cannot access the FAQs...


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 Post subject: Re: Error retreiving queue - FAQ private
PostPosted: July 7th, 2014, 3:46 pm 
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Community Support
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Joined: September 10th, 2010, 8:36 am
Posts: 2383
Location: Washington
As far as I know that is what everyone gets on the F.A.Q. page on the indexer (I get the same). All support and questions should be directed through the forum or email support Support@MediaCenterMaster.com .

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Debug logging
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stable version 2.17.26917.859 / September 26th, 2017


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 Post subject: Re: Error retreiving queue - FAQ private
PostPosted: July 19th, 2014, 9:06 pm 
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Developer/Owner
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Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
Is it possible that the port used by SabNZBd on your local network that the MCM Indexer Service is trying to connect is not actually opened and forwarded properly on your internet router?

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Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
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