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 Post subject: RULES FOR SUPPORT -- READ AND FOLLOW!  [SOLVED]
PostPosted: June 23rd, 2010, 11:51 am 
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Joined: May 1st, 2009, 10:12 am
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Location: Meridian, ID, USA
If you have a bug/defect you are reporting or are suggesting a feature or enhancement to be added, please post about it here at the forums first. If we can confirm the bug (or at least acknowledge that the problem isn't a software misconfiguration, problem with Windows, fixed in a newer version, etc.), then the next step will be to post it at the Issue Tracker with as much detail as possible:

https://github.com/psouza4/mediacentermaster

You can get your Support Information from the Help menu in Media Center Master. If you can't launch Media Center Master for some reason, there's also a shortcut for the Support Information in your Windows Start menu.

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Make sure when you post your Support Information to the forums that you choose to format it for the support forums (otherwise it becomes very difficult for us to read). You may also want to copy and paste any relevant logs for us from the Log tab in Media Center Master. You can get additional debug logging by using the developer options, also in the Help menu.

 ! Pete wrote:
If you post in Support or Bug Report forums and your message doesn't contain support information, there will probably be little we can do to help you. All threads in these forums require it.


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