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 Post subject: Re: Locking up frequently...
PostPosted: May 27th, 2017, 6:30 pm 
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Community Support
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Joined: September 10th, 2010, 8:36 am
Posts: 2386
Location: Washington
mcmshep wrote:
Hey Doug, no hard feelings - I get it and live it; it's hard to grab onto an issue if it can't be reproduced.

I've included my support info below if it helps Pete at some point. All drives are local, not mapped.

I guess another variable happening around the same time as this issue was Microsoft releasing the creator's update for Win10 (build 15063) and of course for me, Emby is constantly releasing updates.

My setup is a computer running 24/7 hosting MCM and Emby. Fresh after a reboot, I log in, make sure everything's running, and can watch it run through its normal processes. Maybe kick off some fetching and watch it complete its parsing and all. But about the next day when I check it, I have the two far right lights lit up and any functions related to parsing or fetching are unresponsive. Everything else in the app seems to work fine. A restart of the app fixes it.

I've been trying to think how I might figure out the time it's happening so I can review the logs. I may just shut down all the other scheduled events besides fetching and parsing and see if the behavior still occurs, and at least that way the logs will be a little cleaner. I can't check in on it every hour, but will see what I can do to get more precision in my story.

Klutch, if you had a clean VM of the latest version having the issue, that might be a valuable thing to send in.

Anyway, I'll keep an eye on my system, pay more attention to this and see if I can't submit more detail about what/why/when/how.

Just glad I found this thread.


Support Information generated by Media Center Master:
Installation name: Media Center Master
Installation date: 20160824
Media Center Master: 2.16.11117.1299
Windows version: Windows 10 Pro (64-bit)
Windows version (raw): Microsoft Windows NT 6.2.9200.0
.NET framework information:
Runtime loaded: 2.0.50727.8784
Runtimes installed:
2.0.50727.4927 SP2
3.0.30729.4926 SP2
3.5.30729.4926 SP1
4.7.02046
4.0.0.0
AppData path: C:\Users\admin\AppData\Roaming\Peter Souza IV\Media Center Master
AppSettingKey path: HKEY_CURRENT_USER\SOFTWARE\Peter Souza IV\Media Center Master
Command line: "C:\Program Files (x86)\Media Center Master\MCMStubLauncher.exe"
Current path: C:\Program Files (x86)\Media Center Master
Administrative details:
User is administrator: true
UAC status: enabled
Elevation status: not elevated
Proxy:(none in use)


Media Center Master preferences and settings (from registry):
AllowSlowUIColumns: False
AnnouncementsLast: 1472023300
AppendParentalRatingsToMovieDescription: False
Art_AutoResize: False
Art_BackdropWidth: 1280
Art_EnableOldArtChooser: True
Art_PosterWidth: 320
Artwork_FanartTV: False
Artwork_FanartTV_ClearArt: True
Artwork_FanartTV_ClearArt_SaveAs: clearart
Artwork_FanartTV_ClearLogo: True
Artwork_FanartTV_DiscArt: True
Artwork_FanartTV_DiscArt_SaveAs: disc
Artwork_FanartTV_HD: True
Artwork_FanartTV_Logo_SaveAs: logo
Artwork_FanartTV_MovieBanner: True
Artwork_FanartTV_MovieBanner_SaveAs: banner
Artwork_FanartTV_Thumbnail: True
Artwork_FanartTV_Thumbnail_SaveAs: thumb
AskForIMDBIDOnUnknownMovies: True
AutoFetchMetaDataForTVScanFolders: True
AutoMaximizePosterWindow: False
AutoProcess_Fetch: True
AutoProcess_Move: True
AutoProcess_ParseAndIgnore: False
AutoProcess_Rename: True
AutoProcessNewTV: True
AutoRunNewMediaList: False
AutoShrinkPostersForDVDID: True
BestSummary: Use smallest available description
ConfirmationPromptTimeout: 30
CreateBlank: False
CreateDVDIDMetaData: False
CreateMovieNFOMetaData: False
CreatePyTiVoMetadata: False
DeepInspectVideoFor3D: True
DetectAndOrganizeSingleFileItems: True
DisableTorrenting: False
DontDownloadTVBefore: 7/24/2016 7:21:40 AM
DontFetchPictures: False
DontSaveWorkingCache: False
DontTryToElevateUAC: True
DotNetCheck_Status: Pass
Download_ParserInTestMode: False
DownloadAllBackdrops: True
DownloadCastThumbs: True
DownloadCrewThumbs: False
Downloader_AcceptArchives: False
Downloader_AgeThreshold: 4
Downloader_AllowAVI: True
Downloader_AllowFLV: False
Downloader_AllowMKV: True
Downloader_AllowMP4: True
Downloader_AllowMPG: False
Downloader_AllowWMV: False
Downloader_AvoidSubs: True
Downloader_Avoidx264: False
Downloader_BlacklistedFiles: *.nfo
Downloader_CleanUp: True
Downloader_ExtractArchives: False
Downloader_InspectTrackers: False
Downloader_Movie_1080HD_SizeMax: 15000000000
Downloader_Movie_1080HD_SizeMin: 3000000000
Downloader_Movie_720HD_SizeMax: 10000000000
Downloader_Movie_720HD_SizeMin: 1750000000
Downloader_Movie_SD_SizeMax: 1500000000
Downloader_Movie_SD_SizeMin: 400000000
Downloader_MovieAllowForeign: True
Downloader_MovieExcludeTerms: cam r5 ts telesync webscr* dvdscr* scr dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_MovieExcludeTerms_1080HD: 720*
Downloader_MovieExcludeTerms_720HD: 1080*
Downloader_MovieExcludeTerms_SD: 720* 1080*
Downloader_MovieIncludeTerms_1080HD: 1080*
Downloader_MovieIncludeTerms_720HD: 720*
Downloader_MovieQuality: 15
Downloader_ParserIgnoresReadOnly: True
Downloader_RatingThreshold: 4.5
Downloader_ReplaceUseBestQuality: False
Downloader_RunAtStartup: True
Downloader_Torrents_SkipPeerCheckOnNewUploads: True
Downloader_TV_1080HD_SizeMax: 8000000000
Downloader_TV_1080HD_SizeMin: 500000000
Downloader_TV_720HD_SizeMax: 4000000000
Downloader_TV_720HD_SizeMin: 200000000
Downloader_TV_SD_SizeMax: 1250000000
Downloader_TV_SD_SizeMin: 70000000
Downloader_TVAllowForeign: False
Downloader_TVExcludeTerms: preair flv dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_TVExcludeTerms_1080HD: 720*
Downloader_TVExcludeTerms_720HD: 1080*
Downloader_TVExcludeTerms_SD: 720* 1080*
Downloader_TVIncludeTerms_1080HD: 1080*
Downloader_TVIncludeTerms_720HD: 720*
Downloader_TVQuality: 5
Downloader_UpgradeMovieQuality: False
Downloader_WantObscure: False
DownloadHistory_Filter: son
DownloadHistory_Library: True
DownloadHistory_Movies: True
DownloadHistory_NotFound: True
DownloadHistory_Skip: True
DownloadHistory_Success: True
DownloadHistory_TV: True
DualPass: True
EpisodeRenamingConvention: N - SXXEYY - T
FilteringDisabled: True
FolderCleaner_AutoCleanOnFetch: False
FolderCleaner_DeleteSamples: True
FolderCleaner_DeleteStaleMetadata: False
FolderCleaner_DeleteUnknownFolders: False
FolderCleaner_DeleteUnknownImages: False
FolderCleaner_DeleteUnusedExternalMetadata: False
FolderCleaner_TestMode: True
ForcedTitleTag: True
HideTitleBarLicensing: False
HighlightMissingMeta: False
HTML_FastVideoInspection: True
IgnorePeriodFilesAndDirectories: True
ImagesByNameMode: New
Interval_AutoScan: 86400
Interval_AutoScanEpisodes: 86400
Interval_DownloadNewMovies: 86400
Interval_DownloadNewTV: 7200
Interval_DownloadParser: 1800
Interval_DownloadTorrentFeeds: 3600
Interval_NewMediaList: 7200
Interval_uTorrent: 900
LastFetchMode: 1
LicenseCache: SVAfg*******************
LicenseCode: MCMLT******************
LicenseDetails: {Privacy Censor}
LicensingMode: 2
LicensingSystemNew: True
LimitBackdropDownloads: 5
LogLimit: 500
LogTimestamp: False
LogToFile: True
ManualMovieConfirm: True
MaxFetcherThreads: 4
MCMInstallCheck: 1
MediaListSort: ListTitle_NoArticles/A
Metadata_AllowFetcherKeywordTags: True
Metadata_aTVFlash: False
Metadata_Boxee: False
Metadata_DLNA: False
Metadata_Embedded: False
Metadata_JRiver: False
Metadata_MediaBrowserOld: False
Metadata_MythTV: False
Metadata_WDTV: False
Metadata_XStreamer: False
MinimizeToTray: True
MoreRelaxedSearching: True
MoveMovieDownloadsTo: E:\ServerFolders\Movies
Movie_VotedScoreSource: primary fetcher
Netgear_AutoReduceFileSize: True
Netgear_CompatibleTextFields: False
Netgear_EmbedPoster: True
Netgear_Force_EASCII: True
Netgear_MetaData: False
Netgear_TLENID3Standard: True
NewMediaListDays: 7
NMTPathMapping: C:\Example\Path**file:///opt/sybhttpd/localhost.drives/NETWORK_SHARE/EXAMPLESHARE|
NoCommas: False
NoConfirmOnOneResult: True
NonblockingConfirmationPrompts: True
NoSpaces: False
NoSpaces2: False
OnlyShowAnnouncements: False
OrganizerShowMetaData: True
Plugin_Fetcher_Adult: TMDbA
Plugin_Fetcher_Movies1: RottenTomatoes
Plugin_Fetcher_Movies2: IMDB
Plugin_Fetcher_TV: thetvdb.com
PopupMoveWindow: True
PostProcessing_Hide: True
PostProcessing_Wait: True
PostProcessingTVEpisode_Hide: True
PostProcessingTVEpisode_Wait: True
PostProcessingTVShow_Hide: True
PostProcessingTVShow_Wait: True
ReadOnlyFoldersVisible: True
RelaxedTVDetection: True
RenameFiles: True
RenameFolders: True
Renamer_Movie: T, T (Y) [3D]
Renamer_Series: T, T (Y)
RenamerDownloadStyle: False
RespectIDs: True
RuT_EnableManager: False
ScanFolders: E:\ServerFolders\Movies|E:\ServerFolders\TV Shows
SearchWithoutPath: False
SeasonRenamingConvention: Season {S}
ShowDebug: False
SortByOriginalFolder: False
SortWithoutArticle: True
Subtitle_NamingMode: Single
Subtitles_PreferedLanguage: in English
Subtitles_PreferedLanguages: en,en
ThemedBackgrounds: True
ThumbnailExtract_Auto: True
ThumbnailExtract_Lots: False
TMDb_CountryAbbreviation: US
TMDb_LanguageAbbreviation: en
TMDb_LanguageID: 7
TMDb_LanguageName: English
TorrentFinishedPath: D:\Download Parser\MCM Parser
Torrents_AllowMagnetLinks: False
Torrents_DisableVirusProtection: False
Torrents_DownloadDelay: 8
Torrents_MinimumEpisodeSeeds: 5
Torrents_MinimumMovieSeeds: 35
Trailers_AllowAdaptiveYouTubeTrailerMuxing: False
Trailers_AlwaysReEncode: False
Trailers_AutoDownload: True
Trailers_AutoReEncode: False
Trailers_AutoReplace: True
Trailers_MaxBitRate: 1600
Trailers_SaveLocation: 4
Trailers_TargetSize: 480 (pixels high)
Trailers_WatchOutput: False
Trakt: False
Trakt_Auto: False
Trakt_AutoAddTV: False
Trakt_AutoDownload: False
Trakt_AutoDownloadCheckRelease: True
Trakt_ReleaseDayOffset: 0
TTVDB_LanguageAbbreviation: en
TTVDB_LanguageID: 7
TTVDB_LanguageName: English
TV_Overrides: creature comforts*73163*|high maintenance*314324*|law and order ci*71489*4203|mash*70994*4315|poldark*280582*|poldark*280582*|the office us*73244*6061|the secret agent*300658*|the magicians*299139*
TVAutoScanCheckMissingThumbs: True
TVFetchSeasonBanners: True
TVFetchSeasonPosters: True
TVShowBias: US
TVThemeMusic: True
TVVideoBackdrops: False
UITheme: Windows
UpdateFile: Update.txt
UpdatePath: http://download.MediaCenterMaster.com/AutoUpdate/
UseAutoDetectionMode: False
UseAutoUpdate: True
UseCloudNetwork: True
UseConsolodatedGenres: False
UseExistingPosters: True
UseFetcherThreads: True
Usenet_AutoLoadNZB: False
Usenet_Binsearch: True
Usenet_CacheLocation: C:\Users\admin\AppData\Roaming\Peter Souza IV\Media Center Master\Usenet
Usenet_MaxConnections: 20
Usenet_MCMIndex: True
Usenet_MoveNZBFile: False
Usenet_NZBsu: False
Usenet_Port: 119
Usenet_SSL: False
Usenet_UseMCMToDownload: True
UsePostProcessing: False
UsePostProcessingTVEpisode: False
UsePostProcessingTVShow: False
UseSecondaryGenres: True
UseWindowsProxy: True
UT_AutoForceTVDownloads: False
UT_AutoLabel: False
UT_AutoRemoveCompletes: True
UT_AutoRepair: True
UT_EnableManager: True
UT_Hostname: 127.0.0.1
UT_LeaveSeedingTorrentsWithETA: False
UT_Password: {Privacy Censor}
UT_Port: 8080
UT_RemoteAddMagnets: True
UT_RemoteAddTorrents: True
UT_SeedUntilRatio: 0.000
UT_Username: {Privacy Censor}
VersionUpgrader: 5
WantExtendedTVStatus: False
WantMovieTorrentDownloader: True
WantNewMovieDownloads: True
WantOpenSubtitlesOrg: False
WantQueueAbortConfirmation: True
WantSmoothImages: False
WantSubtitleDownloads: False
WantSubtitleDownloads_Movies: False
WantSubtitleDownloads_TV: False
WantTorrent_eztv: True
WantTorrent_isohunt: True
WantTorrent_kickasstorrents: False
WantTorrent_rarbg: True
WantTorrent_thepiratebay_new: True
WantTorrentAutoStart: True
WantTVTorrentDownloader: True
WantUsenet: False
WantVideoDetails: True
WhatToDoWithBadEpisodeDownloads: Skip
XBMC_AlternatePosterSize: False
XBMC_API_Integration: False
XBMC_API_Notifications: False
XBMC_API_Scan: False
XBMC_ExtraFanart: False
XBMC_FillTitleFromOriginalTitle: False
XBMC_GenerateFanArtwork: True
XBMC_GeneratePosterArtwork: True
XBMC_NeverDeleteExtraFanart: True
XBMC_SpecialsSeasonHackFix: True
XBMC_Version: 12
YAMJEnabled: False


Detailed Version Information:
File versions (current + install path):
AutoUpdate.dll version: 2.30.34914.1417
MCMStubLauncher.exe version: 2.14.32215.810
unins000.exe version: 51.52.0.0
File versions (%AppData%\bin):
AdultDVDEmpire.dll version: 3.21.11117.1299
AutoUpdate.dll version: 2.31.11117.1299
ffmpeg.exe version: none
GayDVDEmpire.dll version: 3.21.11117.1299
ICSharpCode.SharpZipLib.dll version: 0.86.0.518
IMDB.dll version: 3.6.11117.1299
Ionic.Zip.dll version: 1.9.1.8
MCMIDTag.dll version: 2.16.11117.1299
MCMMKVTag.dll version: 2.16.11117.1299
MCMWTV.dll version: 2.10.114.0
MediaCenterMaster.exe version: 2.16.11117.1299
MediaInfo.dll version: 0.7.65.0
MonoTorrent.dll version: 0.80.0.0
Newtonsoft.Json.dll version: 5.0.5.16108
ObjectListView.dll version: 2.16.11117.1299
par2.exe version: none
RottenTomatoes.dll version: 1.2.19713.596
Sublight.Plugins.SubtitleProvider.dll version: 1.0.0.0
SublightPlugin.dll version: 2.16.11117.1299
System.Data.SQLite.dll version: 1.0.74.0
tMDB.dll version: 5.33.11117.1299
TMDbA.dll version: 1.6.11117.1299
unrar.dll version: 4.0.4.3
VidInfo.exe version: 2.15.25315.814



Well one of your issues is fetchers.
Code:
Plugin_Fetcher_Movies1: RottenTomatoes
Plugin_Fetcher_Movies2: IMDB


Rotten Tomatoes is not a fetcher. So you are using a html scraper to get from imdb instead of a api at tmdb. IMDB alone can hang a lot but always finishes eventually. If you use IMDB and TMDB you will not see as much hang.

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stable version 2.17.26917.859 / September 26th, 2017


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 Post subject: Re: Locking up frequently...
PostPosted: May 31st, 2017, 6:00 am 
Offline
Flash Video

Joined: September 25th, 2010, 12:56 pm
Posts: 21
I have the same problem... it seems to hang, and will only work if i restart MCM. Am only scanning / downloading TV Shows. Will check again and provide debug logs / info soon.


 Profile  
 Post subject: Re: Locking up frequently...
PostPosted: June 2nd, 2017, 12:12 am 
Offline
Downloaded Clip

Joined: April 20th, 2013, 10:29 pm
Posts: 3
I am getting frequent crashes as well. Usually when trying to fetch the metadata of TV show or movie


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 Post subject: Re: Locking up frequently...
PostPosted: June 29th, 2017, 4:34 am 
Offline
Flash Video

Joined: September 19th, 2010, 9:48 am
Posts: 20
Hi all. I have been having thje same issue. The only thing I have noticed is it seems to occur when the "auto scan episodes" starts. Thus I have increased the frequency to 10 days so I only have to restart the application every 1.5 weeks or so. For me, the app definitely locks up when the episode scan is running.


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 Post subject: Re: Locking up frequently...
PostPosted: June 29th, 2017, 6:03 pm 
Offline
Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2386
Location: Washington
stixx wrote:
Hi all. I have been having thje same issue. The only thing I have noticed is it seems to occur when the "auto scan episodes" starts. Thus I have increased the frequency to 10 days so I only have to restart the application every 1.5 weeks or so. For me, the app definitely locks up when the episode scan is running.


The question would be why are you using this feature?

Me personally put everything in a watch folder and have the Parser process it.

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stable version 2.17.26917.859 / September 26th, 2017


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 Post subject: Re: Locking up frequently...
PostPosted: June 29th, 2017, 6:19 pm 
Offline
Xvid Movie
User avatar

Joined: December 9th, 2014, 2:59 am
Posts: 37
That's is not a valid question to ask... The question is why does this feature not work... The parser does not always get everything that is available or needed...so future scans fills out the missing data... It it's a broken feature...and all we are going to get when asking about an issue...is don't use it...then remove it.

Sent using Tapatalk


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 Post subject: Re: Locking up frequently...
PostPosted: June 30th, 2017, 1:26 am 
Offline
Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2386
Location: Washington
crysallis wrote:
That's is not a valid question to ask... The question is why does this feature not work... The parser does not always get everything that is available or needed...so future scans fills out the missing data... It it's a broken feature...and all we are going to get when asking about an issue...is don't use it...then remove it.

Sent using Tapatalk


I have no idea what your are talking about "the parser not getting everything". The parser gets the same information and images as "Auto Scan". Unless you forgot to check the additional boxes to do that.

I can run auto scan on 38TB of data an it processes and doesn't lock up. So to me it points to maybe hardware or something specific to your setup.

Sorry everyone's setup is different, and it is hard to troubleshoot something we can't reproduce.

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stable version 2.17.26917.859 / September 26th, 2017


 Profile  
 Post subject: Re: Locking up frequently...
PostPosted: July 1st, 2017, 10:16 am 
Offline
Flash Video

Joined: September 19th, 2010, 9:48 am
Posts: 20
Yeah I'm a little confused. Its a feature of the application but you're telling me I shouldn't be using it? Well if that's the case, remove it. Also, I don't see any way to turn it "off". It only has frequency settings (5 seconds to 15 days) but "off" isn't one of them.


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 Post subject: Re: Locking up frequently...
PostPosted: July 1st, 2017, 10:22 am 
Offline
Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2386
Location: Washington
Ideally the only use case for the feature is Free users (so it can't be removed), as premium features do this from a watch folder instead of continuously going through your entire collection. :D

To Turn it off look as Applications options.

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stable version 2.17.26917.859 / September 26th, 2017


 Profile  
 Post subject: Re: Locking up frequently...
PostPosted: July 7th, 2017, 4:25 pm 
Offline
Xvid Movie
User avatar

Joined: December 9th, 2014, 2:59 am
Posts: 37
So I think you misunderstand what this feature is doing... or I do... but I do not use it to process any of my downloads primarily... as I said earlier in this post... the download parser does all that. This feature's benefit... and what I was using it for... was when the download parser triggered... and say metadata or images were not available... they do not download... so the auto-scan will go back and check that stuff again... at last where missing... I mean that is exactly how it's described on the T.V. tab that says

"Automatically fetch metadata for episodes in T.V. scan folders (T.V. episode-level auto-scan)"
"Also check for missing thumbnails"

now... if metadata and thumbnails are missing during the primary parse... and I turn this off... they will remain missing forever... so unless something else is doing it.. it's not just a Freemium feature... and it's function should be fixed.


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