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It is currently October 23rd, 2017, 3:34 am

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 Post subject: MCM partially unresponsive
PostPosted: October 9th, 2017, 10:18 pm 
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Original BluRay

Joined: October 1st, 2011, 1:42 pm
Posts: 231
In the last 2 weeks I've discovered a big problem with MCM on my system. Torrents are sent to uTorrent, they download and their status within MCM shows "downloaded and started .torrent", however, even after the files download MCM more often than not does not process them. For the last 2 hours the 2 yellow "lights" on the MCM console have been on solid yellow, and nothing happens.

Invoking "Tools/Cancel and abort queue" doesn't do anything other that say the queue has been aborted and processing will finish after the current media title.

This rarely happened before the 2.17 update, and the only thing I can do is close MCM and restart it manually, then everything seems to process OK for a while. Until it fails again in a day or two.

In the log file excerpt below, that's where MCM just stopped doing anything.

Support Information generated by Media Center Master:
Installation name: Media Center Master
Installation date: 20151208
Media Center Master: 2.17.26917.859
Windows version: Windows 7 Ultimate SP1 (64-bit)
Windows version (raw): Microsoft Windows NT 6.1.7601 Service Pack 1
.NET framework information:
Runtime loaded: 2.0.50727.8762
Runtimes installed:
2.0.50727.5420 SP2
3.0.30729.5420 SP2
3.5.30729.5420 SP1
4.7.02053
4.0.0.0
AppData path: C:\Users\TV\AppData\Roaming\Peter Souza IV\Media Center Master
AppSettingKey path: HKEY_CURRENT_USER\SOFTWARE\Peter Souza IV\Media Center Master
Command line: "C:\PROGRAM FILES (X86)\MEDIA CENTER MASTER\MCMSTUBLAUNCHER.EXE" /single /t
Current path: C:\PROGRAM FILES (X86)\MEDIA CENTER MASTER
Administrative details:
User is administrator: true
UAC status: enabled
Elevation status: not elevated
Proxy:(none in use)


Media Center Master preferences and settings (from registry):
AllowSlowUIColumns: False
AnnouncementsLast: 1401473239
AppendParentalRatingsToMovieDescription: False
Art_AutoResize: False
Art_BackdropWidth: 1280
Art_EnableOldArtChooser: True
Art_PosterWidth: 320
Art_SeenNoPromptDisclaimer: True
Artwork_FanartTV: False
Artwork_FanartTV_ClearArt: True
Artwork_FanartTV_ClearArt_SaveAs: clearart
Artwork_FanartTV_ClearLogo: True
Artwork_FanartTV_DiscArt: True
Artwork_FanartTV_DiscArt_SaveAs: disc
Artwork_FanartTV_HD: True
Artwork_FanartTV_Logo_SaveAs: logo
Artwork_FanartTV_MovieBanner: True
Artwork_FanartTV_MovieBanner_SaveAs: banner
Artwork_FanartTV_Thumbnail: True
Artwork_FanartTV_Thumbnail_SaveAs: thumb
AskForIMDBIDOnUnknownMovies: True
AutoDetectCollections: True
AutoFetchMetaDataForTVScanFolders: True
AutoMaximizePosterWindow: True
AutoProcess_Fetch: True
AutoProcess_Move: True
AutoProcess_ParseAndIgnore: False
AutoProcess_Rename: True
AutoProcessNewTV: True
AutoRunNewMediaList: True
AutoShrinkPostersForDVDID: True
AutoUpdateDebug: False
BestSummary: Use largest available description
ConfirmationPromptTimeout: 180
CreateBlank: True
CreateDVDIDMetaData: False
CreateMovieNFOMetaData: True
CreatePyTiVoMetadata: False
CreateXBMCModern: False
DeepInspectVideoFor3D: False
DeleteOldLogs: True
DetectAndOrganizeSingleFileItems: True
DisableTorrenting: False
DontDownloadTVBefore: 9/1/2017 7:35:58 PM
DontFetchPictures: False
DontSaveWorkingCache: False
DontTryToElevateUAC: True
DotNetCheck_Status: Pass
Download_ParserInTestMode: False
DownloadAllBackdrops: True
DownloadCastThumbs: True
DownloadCrewThumbs: True
Downloader_AcceptArchives: True
Downloader_AgeThreshold: 45
Downloader_AllowAVI: True
Downloader_AllowFLV: False
Downloader_AllowMKV: True
Downloader_AllowMP4: True
Downloader_AllowMPG: True
Downloader_AllowWMV: False
Downloader_AvoidSubs: True
Downloader_Avoidx264: True
Downloader_CleanUp: True
Downloader_ExtractArchives: True
Downloader_InspectTrackers: True
Downloader_Movie_1080HD_SizeMax: 20000000000
Downloader_Movie_1080HD_SizeMin: 5000000000
Downloader_Movie_720HD_SizeMax: 10000000000
Downloader_Movie_720HD_SizeMin: 1750000000
Downloader_Movie_SD_SizeMax: 1500000000
Downloader_Movie_SD_SizeMin: 400000000
Downloader_MovieAllowForeign: False
Downloader_MovieExcludeTerms: cam r5 ts telesync webscr* dvdscr* scr dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_MovieExcludeTerms_1080HD: 720*
Downloader_MovieExcludeTerms_720HD: 1080*
Downloader_MovieExcludeTerms_SD: 720* 1080*
Downloader_MovieIncludeTerms_1080HD: 1080*
Downloader_MovieIncludeTerms_720HD: 720*
Downloader_MovieQuality: 4
Downloader_OnlyHD: False
Downloader_OnlySD: False
Downloader_ParserIgnoresReadOnly: True
Downloader_PreferHD: False
Downloader_RatingThreshold: 4.5
Downloader_ReplaceUseBestQuality: True
Downloader_RunAtStartup: True
Downloader_Torrents_SkipPeerCheckOnNewUploads: True
Downloader_TV_1080HD_SizeMax: 8000000000
Downloader_TV_1080HD_SizeMin: 500000000
Downloader_TV_720HD_SizeMax: 4000000000
Downloader_TV_720HD_SizeMin: 200000000
Downloader_TV_SD_SizeMax: 1250000000
Downloader_TV_SD_SizeMin: 70000000
Downloader_TVAllowForeign: True
Downloader_TVExcludeTerms: preair flv dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_TVExcludeTerms_1080HD: 720*
Downloader_TVExcludeTerms_720HD: 1080*
Downloader_TVExcludeTerms_SD: 720* 1080*
Downloader_TVIncludeTerms_1080HD: 1080*
Downloader_TVIncludeTerms_720HD: 720*
Downloader_TVQuality: 15
Downloader_UpgradeMovieQuality: False
Downloader_WantObscure: False
DownloaderMaxRate: 500
DownloadHistory_Library: False
DownloadHistory_Movies: False
DownloadHistory_NotFound: False
DownloadHistory_Skip: False
DownloadHistory_Success: True
DownloadHistory_TV: True
DualPass: True
Emby_ShortContextRating: False
EpisodeRenamingConvention: N - SXXEYY - T
ErrorReporting: 1
FilteringDisabled: False
FolderCleaner_AutoCleanOnFetch: True
FolderCleaner_DeleteSamples: True
FolderCleaner_DeleteStaleMetadata: True
FolderCleaner_DeleteUnknownFolders: True
FolderCleaner_DeleteUnknownImages: True
FolderCleaner_DeleteUnusedExternalMetadata: True
FolderCleaner_TestMode: False
ForcedTitleTag: True
FullModeOverride: False
HasSeenTooltipOnMinimize: True
HideLockedInList: True
HideTitleBarLicensing: False
HighlightMissingMeta: True
HoverPreviewMode: False
HTML_FastVideoInspection: True
IgnorePeriodFilesAndDirectories: True
ImagesByNameMode: New
Interval_AutoScan: 7200
Interval_AutoScanEpisodes: 86400
Interval_DownloadNewMovies: 86400
Interval_DownloadNewTV: 900
Interval_DownloadParser: 900
Interval_DownloadTorrentFeeds: 900
Interval_NewMediaList: 900
Interval_uTorrent: 900
LastFetchMode: 2
LicenseCache: xwCku*******************
LicenseCode: MCMLT******************
LicenseDetails: {Privacy Censor}
LicensingMode: 2
LicensingSystemNew: True
LimitBackdropDownloads: 5
ListFilter_AlwaysShowEpisodes: True
ListFilter_FlatVideoMode: False
ListFilter_OnlyDuplicates: False
ListFilter_OriginalTitleVisibility: False
ListFilter_ShowCollections: False
ListFilter_ShowMovies: False
ListFilter_ShowNotMissing: True
ListFilter_ShowTV: True
LogLimit: 1000
LogTimestamp: False
LogToFile: True
ManualMovieConfirm: True
MaxFetcherThreads: 6
MCMInstallCheck: 1
MediaListSort: Status/A
Metadata_AllowFetcherKeywordTags: True
Metadata_aTVFlash: False
Metadata_Boxee: False
Metadata_DLNA: False
Metadata_Embedded: False
Metadata_FullOverwrite: True
Metadata_JRiver: False
Metadata_MediaBrowserOld: False
Metadata_MythTV: False
Metadata_WDTV: False
Metadata_XStreamer: False
MinimizeToTray: True
MoreRelaxedSearching: True
MoveMovieDownloadsTo: \\MEDIA\Movies
Movie_VotedScoreSource: primary fetcher
Netgear_AutoReduceFileSize: True
Netgear_CompatibleTextFields: False
Netgear_EmbedPoster: True
Netgear_Force_ANSI: False
Netgear_Force_EASCII: True
Netgear_MetaData: False
Netgear_TLENID3Standard: True
NewMediaListDays: 5
NMTPathMapping: C:\Example\Path**file:///opt/sybhttpd/localhost.drives/NETWORK_SHARE/EXAMPLESHARE|
NoCommas: True
NoConfirmOnOneResult: False
NonblockingConfirmationPrompts: True
NoSpaces: False
NoSpaces2: False
OnlyShowAnnouncements: False
OrganizerShowMetaData: True
OrganizerShowOtherFiles: True
Plugin_Fetcher_Adult: AdultDVDEmpire
Plugin_Fetcher_Movies1: tMDB
Plugin_Fetcher_Movies2: IMDB
Plugin_Fetcher_TV: thetvdb.com
PopupMoveWindow: False
PostProcessing_Hide: True
PostProcessing_Wait: True
PostProcessingTVEpisode_Hide: True
PostProcessingTVEpisode_Wait: True
PostProcessingTVShow_Hide: True
PostProcessingTVShow_Wait: True
ReadOnlyFoldersVisible: True
RelaxedTVDetection: True
RenameFiles: True
RenameFolders: True
Renamer_Movie: T T (Y)
Renamer_Series: T T
RenamerDownloadStyle: False
RespectIDs: True
RuT_EnableManager: False
ScanFolders: \\Media\tv|\\MEDIA\Movies
SearchWithoutPath: False
SeasonRenamingConvention: Season {S}
ShowDebug: False
ShowLog: True
SortByOriginalFolder: False
SortWithoutArticle: True
Subtitle_NamingMode: Single
Subtitles_PreferedLanguage: in English
Subtitles_PreferedLanguages: en,en
ThemedBackgrounds: True
ThumbnailExtract_Auto: True
ThumbnailExtract_Lots: False
TMDb_CountryAbbreviation: US
TMDb_LanguageAbbreviation: en
TMDb_LanguageID: 7
TMDb_LanguageName: English
TorrentFinishedPath: C:\Users\TV\Incoming
Torrents_AllowMagnetLinks: False
Torrents_DisableVirusProtection: False
Torrents_DownloadDelay: -12
Torrents_MinimumEpisodeSeeds: 3
Torrents_MinimumMovieSeeds: 35
Trailers_AllowAdaptiveYouTubeTrailerMuxing: False
Trailers_AlwaysReEncode: False
Trailers_AutoDownload: False
Trailers_AutoReEncode: False
Trailers_AutoReplace: True
Trailers_MaxBitRate: 1600
Trailers_SaveLocation: 3
Trailers_TargetSize: 480 (pixels high)
Trailers_WantFanCast: False
Trailers_WatchOutput: False
Trakt: True
Trakt_Auto: True
Trakt_AutoAddTV: False
Trakt_AutoDownload: False
Trakt_AutoDownloadCheckRelease: True
Trakt_Password: {Privacy Censor}
Trakt_ReleaseDayOffset: 0
Trakt_Username: {Privacy Censor}
TraktTV_Password_Token: {Privacy Censor}
TranslateSEEtoAAA: False
TTVDB_LanguageAbbreviation: en
TTVDB_LanguageID: 7
TTVDB_LanguageName: English
TV_Overrides: arrow*257655*0|canadas worst driver*83642*0|chicago fire*258541*0|deadliest catch*78957*0|emergency!*72963*|game of thrones*121361*0|once upon a time*248835*0|scandal (us)*248841*|scandal us*248841*|south park*75897*0|suits*247808*0|the amazing race*77666*0|the big bang theory*80379*0|the f word with gordon ramsay*325925*|the flash*279121*|the librarians (2014)*281709*|the librarians us*281709*|top chef*79313*0|total drama presents: the ridonculous race*300003*|total drama the ridonculous race*300003*|total.drama.the.ridonculous.race*300003*
TVAutoScanCheckMissingThumbs: True
TVFetchSeasonBanners: True
TVFetchSeasonPosters: True
TVShowBias: US
TVThemeMusic: False
TVVideoBackdrops: False
UITheme: XBMC
UpdateFile: Update.txt
UpdatePath: http://download.MediaCenterMaster.com/AutoUpdate/
UseAutoDetectionMode: False
UseAutoUpdate: True
UseCloudNetwork: True
UseConsolodatedGenres: False
UseExistingPosters: True
UseFetcherThreads: True
Usenet_AutoLoadNZB: False
Usenet_Binsearch: True
Usenet_CacheLocation: C:\Users\TV\AppData\Roaming\Peter Souza IV\Media Center Master\Usenet
Usenet_MaxConnections: 20
Usenet_MCMIndex: True
Usenet_MoveNZBFile: False
Usenet_NZBsu: False
Usenet_Port: 119
Usenet_SSL: False
Usenet_UseMCMToDownload: True
UsePostProcessing: False
UsePostProcessingTVEpisode: False
UsePostProcessingTVShow: False
UseSecondaryGenres: True
UseWindowsProxy: False
UT_AutoForceTVDownloads: False
UT_AutoLabel: False
UT_AutoRemoveCompletes: True
UT_AutoRepair: True
UT_Bits: True
UT_ConsistentKB: True
UT_EnableManager: True
UT_Hostname: 127.0.0.1
UT_LeaveSeedingTorrentsWithETA: False
UT_Password: {Privacy Censor}
UT_Port: 999
UT_RemoteAddMagnets: True
UT_RemoteAddTorrents: True
UT_SeedUntilRatio: 0.000
UT_Username: {Privacy Censor}
VersionUpgrader: 5
WantExtendedTVStatus: True
WantExtendedTVStatusSortable: True
WantMovieTorrentDownloader: False
WantNewMovieDownloads: False
WantOpenSubtitlesOrg: True
WantQueueAbortConfirmation: False
WantSmoothImages: True
WantSubtitleDownloads: True
WantSubtitleDownloads_Movies: True
WantSubtitleDownloads_TV: True
WantTorrent_btjunkies: True
WantTorrent_eztv: False
WantTorrent_isohunt: True
WantTorrent_kickasstorrents: True
WantTorrent_newtorrents: True
WantTorrent_rarbg: True
WantTorrent_thepiratebay: True
WantTorrent_thepiratebay_new: True
WantTorrent_torrentbutler: True
WantTorrentAutoStart: False
WantTVTorrentDownloader: True
WantUsenet: False
WantVideoDetails: True
WhatToDoWithBadEpisodeDownloads: Re-download
XBMC_AlternatePosterSize: False
XBMC_API_Host: localhost
XBMC_API_Integration: True
XBMC_API_Notifications: False
XBMC_API_Password: {Privacy Censor}
XBMC_API_Port: 11378
XBMC_API_Scan: True
XBMC_API_Username: {Privacy Censor}
XBMC_ExtraFanart: True
XBMC_FillTitleFromOriginalTitle: False
XBMC_GenerateFanArtwork: False
XBMC_GeneratePosterArtwork: True
XBMC_InvalidIDs: False
XBMC_NeverDeleteExtraFanart: True
XBMC_SpecialsSeasonHackFix: True
XBMC_Version: 12
XBMCMovieTBN: True
YAMJEnabled: False
YAMJOutputPath: \\PCH-A110\share\Video


Detailed Version Information:
File versions (install path of C:\Program Files (x86)\Media Center Master):
AutoUpdate.dll version: 2.30.34914.1417
MCMStubLauncher.exe version: 2.12.23514.782
unins000.exe version: 51.52.0.0
File versions (current path of C:\PROGRAM FILES (X86)\MEDIA CENTER MASTER):
AutoUpdate.dll version: 2.30.34914.1417
MCMStubLauncher.exe version: 2.12.23514.782
unins000.exe version: 51.52.0.0
File versions (%AppData%\bin):
AdultDVDEmpire.dll version: 3.22.25617.687
AutoUpdate.dll version: 2.31.11117.1299
ffmpeg.exe version: none
GayDVDEmpire.dll version: 3.22.25617.687
ICSharpCode.SharpZipLib.dll version: 0.86.0.518
IMDB.dll version: 3.6.11117.1299
Ionic.Zip.dll version: 1.9.1.8
MCMIDTag.dll version: 2.16.11117.1299
MCMMKVTag.dll version: 2.16.11117.1299
MCMWTV.dll version: 2.10.114.0
MediaCenterMaster.exe version: 2.17.26917.859
MediaInfo.dll version: 0.7.65.0
MonoTorrent.dll version: 0.80.0.0
Newtonsoft.Json.dll version: 5.0.5.16108
ObjectListView.dll version: 2.16.11117.1299
par2.exe version: none
RottenTomatoes.dll version: 1.2.19713.596
Sublight.Plugins.SubtitleProvider.dll version: 1.0.0.0
SublightPlugin.dll version: 2.16.11117.1299
System.Data.SQLite.dll version: 1.0.74.0
tMDB.dll version: 5.33.11117.1299
TMDbA.dll version: 1.6.11117.1299
unrar.dll version: 4.0.4.3
VidInfo.exe version: 2.15.25315.814

_________________
Best Regards,
Peter


Last edited by w2irt on October 10th, 2017, 12:51 pm, edited 1 time in total.

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 Post subject: Re: MCM partially unresponsive
PostPosted: October 10th, 2017, 1:19 am 
Offline
Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2386
Location: Washington
As I posted in the other topic on MCM freezing. I believe it is in reference to Multi-threaded fetching and the provider locks MCM out and MCM just freezes waiting for a response.

I see you have multi-threade fetching enabled and set to 6. Does disabling this option resolve your issue.

_________________
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stable version 2.17.26917.859 / September 26th, 2017


 Profile  
 Post subject: Re: MCM partially unresponsive
PostPosted: October 10th, 2017, 8:39 am 
Offline
Original BluRay

Joined: October 1st, 2011, 1:42 pm
Posts: 231
doug2h wrote:
As I posted in the other topic on MCM freezing. I believe it is in reference to Multi-threaded fetching and the provider locks MCM out and MCM just freezes waiting for a response.

I see you have multi-threade fetching enabled and set to 6. Does disabling this option resolve your issue.


What does that feature do? I don't think that's one I ever moved from it's initial setting. Is there a downside to disabling it?

_________________
Best Regards,
Peter


 Profile  
 Post subject: Re: MCM partially unresponsive
PostPosted: October 10th, 2017, 10:07 am 
Offline
Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2386
Location: Washington
The setting is telling MCM to process 6 items at a time. And I know default is 4 also, in my Library update I disabled it and had no freezing while processing 3000+ movies.

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stable version 2.17.26917.859 / September 26th, 2017


 Profile  
 Post subject: Re: MCM partially unresponsive
PostPosted: October 10th, 2017, 12:52 pm 
Offline
Original BluRay

Joined: October 1st, 2011, 1:42 pm
Posts: 231
doug2h wrote:
The setting is telling MCM to process 6 items at a time. And I know default is 4 also, in my Library update I disabled it and had no freezing while processing 3000+ movies.

Since I rarely have more than 4 items simultaneously it shouldn't be doing this, but I disabled it nevertheless. Its next big test will be Thursday night.

_________________
Best Regards,
Peter


 Profile  
 Post subject: Re: MCM partially unresponsive
PostPosted: October 10th, 2017, 4:04 pm 
Offline
Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2386
Location: Washington
w2irt wrote:
doug2h wrote:
The setting is telling MCM to process 6 items at a time. And I know default is 4 also, in my Library update I disabled it and had no freezing while processing 3000+ movies.

Since I rarely have more than 4 items simultaneously it shouldn't be doing this, but I disabled it nevertheless. Its next big test will be Thursday night.

If you think about it 1 items can actually go over TMDB's request limit.

You can only make 30 requests in a 10 second span after that you are blocked. So a new movies has 30 actors + metadata at what point are you locked out, almost instantly. And you think 4 movies can't run it this situation. Every scenario is different so I am not saying for sure this is the issue but from my tests having multi-threaded fetching enabled is the only time I could make MCM freeze and not recover.

Yes I have has MCM freeze for a minute or so but always recovered after x amount of time.

_________________
Support Information
Help-Support Information, Click "Copy All", "Yes", "OK", "Close" and paste in forum

Debug logging
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stable version 2.17.26917.859 / September 26th, 2017


 Profile  
 Post subject: Re: MCM partially unresponsive
PostPosted: October 10th, 2017, 7:11 pm 
Offline
Original BluRay

Joined: October 1st, 2011, 1:42 pm
Posts: 231
I only need this for TV shows; I rarely do movies any more now that I have a 4k/HDR display.

_________________
Best Regards,
Peter


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