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 Post subject: Problem in Vidinfo
PostPosted: March 22nd, 2018, 10:38 pm 
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Downloaded Clip

Joined: March 22nd, 2018, 10:20 pm
Posts: 6
When I try to pull by MCM a video file from the download folder so the msm can organize and do the whole service, it opens a windows error box (I use the 10) Vidinfo error and the following message appears in the program:

MCM: Now working on Dragon Ball Super - S05E40.mkv...
thetvdb.com Searching by season 5, episode 40
MCM: ... this is a T.V. show episode (detected using quick method)
MCM: Warning: this video file has invalid data. This frequently happens when the video is loaded with spyware (fake codec) and it is recommended that you re-download it without attempting playback. It is being skipped for now, per your configuration.
MCM: Details: Video resolution height < 1: 0

However, this happens with any video file that I try to perform the operation. My MCM is Premium (life time)

[img][IMG]http://i1065.photobucket.com/albums/u382/Wolf1985/Sem%20ttulo_zpsgkgyzmhn.jpg[/img][/img]


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 Post subject: Re: Problem in Vidinfo
PostPosted: March 23rd, 2018, 1:52 am 
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Community Support
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Joined: September 10th, 2010, 8:36 am
Posts: 2544
Location: Washington
Code:
MCM: Details: Video resolution height < 1: 0


And what is the media info for the file? Please run the episode through the Troubleshooter and post results. Help-Troubleshooter-insert full path to episode-click Test- Video Inspection details

Debug logging may show more information also.

_________________
Support Information
Help-Support Information, Click "Copy All", "Yes", "OK", "Close" and paste in forum

Debug logging
Help-Debug-Show developer-level debug messaging

stable version 2.18 (build 25818.755) / September 15th, 2018


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 Post subject: Re: Problem in Vidinfo
PostPosted: March 23rd, 2018, 7:45 am 
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Joined: March 22nd, 2018, 10:20 pm
Posts: 6
This?


Testing on file: E:\Para MCM\Dragon Ball Super - S05E40.mkv
... checking that the file exists

Video file inspection:
E:\Para MCM\Dragon Ball Super - S05E40.mkv

Raw XML result from VidInfo utility:
<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<VidInfo>
<File>E:\Para MCM\Dragon Ball Super - S05E40.mkv</File>
<CombinedDetails>
</VidInfo>


Final details:
... video quality:
... video dimensions: 0x0
...... aspect: ()
... video bitrate: 0 kbps
... video framerate:
... video type: ()
... video codec (friendly):
... video duration: (0 minutes)
... video scan type:
... audio stream channels: .0
... audio stream bitrate: 0 kbps
... audio stream frequency:
... audio stream codec: ()
... subtitle stream: false


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 Post subject: Re: Problem in Vidinfo
PostPosted: March 26th, 2018, 10:37 am 
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Downloaded Clip

Joined: March 22nd, 2018, 10:20 pm
Posts: 6
doug2h wrote:
Code:
MCM: Details: Video resolution height < 1: 0


And what is the media info for the file? Please run the episode through the Troubleshooter and post results. Help-Troubleshooter-insert full path to episode-click Test- Video Inspection details

Debug logging may show more information also.



??


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 Post subject: Re: Problem in Vidinfo
PostPosted: March 26th, 2018, 4:30 pm 
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Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2544
Location: Washington
To me it looks like a issue with the media as you can see there is no info returned.

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Support Information
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Debug logging
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stable version 2.18 (build 25818.755) / September 15th, 2018


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 Post subject: Re: Problem in Vidinfo
PostPosted: March 26th, 2018, 4:46 pm 
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Joined: March 22nd, 2018, 10:20 pm
Posts: 6
doug2h wrote:
To me it looks like a issue with the media as you can see there is no info returned.


But I can put media of any quality and the same appears, I can get a same file at 720p and the error continues.


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 Post subject: Re: Problem in Vidinfo
PostPosted: March 27th, 2018, 9:08 am 
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Joined: September 10th, 2010, 8:36 am
Posts: 2544
Location: Washington
All I can think of is a corrupted install if all files are failing vidinfo.

Can you post your Support information.

_________________
Support Information
Help-Support Information, Click "Copy All", "Yes", "OK", "Close" and paste in forum

Debug logging
Help-Debug-Show developer-level debug messaging

stable version 2.18 (build 25818.755) / September 15th, 2018


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 Post subject: Re: Problem in Vidinfo
PostPosted: March 27th, 2018, 5:30 pm 
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Downloaded Clip

Joined: March 22nd, 2018, 10:20 pm
Posts: 6
doug2h wrote:
All I can think of is a corrupted install if all files are failing vidinfo.

Can you post your Support information.


Support Information generated by Media Center Master:
Installation name: Media Center Master
Installation date: 20180322
Media Center Master: 2.18.1818.1010
Windows version: Windows 10 Pro (64-bit)
Windows version (raw): Microsoft Windows NT 6.2.9200.0
.NET framework information:
Runtime loaded: 2.0.50727.8825
Runtimes installed:
2.0.50727.4927 SP2
3.0.30729.4926 SP2
3.5.30729.4926 SP1
4.7.02556
4.0.0.0
AppData path: C:\Users\rapha\AppData\Roaming\Peter Souza IV\Media Center Master
AppSettingKey path: HKEY_CURRENT_USER\SOFTWARE\Peter Souza IV\Media Center Master
Command line: "C:\Program Files (x86)\Media Center Master\MCMStubLauncher.exe"
Current path: C:\Program Files (x86)\Media Center Master
Administrative details:
User is administrator: true
UAC status: enabled
Elevation status: not elevated
Proxy:(none in use)


Media Center Master preferences and settings (from registry):
AllowSlowUIColumns: False
AnnouncementsLast: 1521745828
AppendParentalRatingsToMovieDescription: True
Art_AutoResize: False
Art_BackdropWidth: 1280
Art_EnableOldArtChooser: False
Art_PosterWidth: 320
Artwork_FanartTV: True
Artwork_FanartTV_ClearArt: True
Artwork_FanartTV_ClearArt_SaveAs: clearart
Artwork_FanartTV_ClearLogo: True
Artwork_FanartTV_DiscArt: True
Artwork_FanartTV_DiscArt_SaveAs: disc
Artwork_FanartTV_HD: True
Artwork_FanartTV_Logo_SaveAs: logo
Artwork_FanartTV_MovieBanner: True
Artwork_FanartTV_MovieBanner_SaveAs: banner
Artwork_FanartTV_Thumbnail: True
Artwork_FanartTV_Thumbnail_SaveAs: thumb
AskForIMDBIDOnUnknownMovies: True
AutoFetchMetaDataForTVScanFolders: True
AutoMaximizePosterWindow: False
AutoProcess_Fetch: True
AutoProcess_Move: True
AutoProcess_ParseAndIgnore: False
AutoProcess_Rename: True
AutoProcessNewTV: True
AutoRunNewMediaList: False
AutoShrinkPostersForDVDID: True
BestSummary: Use smallest available description
ConfirmationPromptTimeout: 30
CreateBlank: False
CreateDVDIDMetaData: False
CreateMovieNFOMetaData: True
CreatePyTiVoMetadata: False
DeepInspectVideoFor3D: False
DeleteOldLogs: True
DetectAndOrganizeSingleFileItems: True
DisableTorrenting: True
DontDownloadTVBefore: 22/02/2018 19:10:28
DontFetchPictures: False
DontSaveWorkingCache: False
DontTryToElevateUAC: True
Download_ParserInTestMode: False
DownloadAllBackdrops: True
DownloadCastThumbs: True
DownloadCrewThumbs: True
Downloader_AcceptArchives: False
Downloader_AgeThreshold: 4
Downloader_AllowAVI: True
Downloader_AllowFLV: False
Downloader_AllowMKV: True
Downloader_AllowMP4: True
Downloader_AllowMPG: False
Downloader_AllowWMV: False
Downloader_AvoidSubs: True
Downloader_Avoidx264: False
Downloader_CleanUp: False
Downloader_ExtractArchives: False
Downloader_InspectTrackers: False
Downloader_Movie_1080HD_SizeMax: 15.000.000.000
Downloader_Movie_1080HD_SizeMin: 3.000.000.000
Downloader_Movie_720HD_SizeMax: 10.000.000.000
Downloader_Movie_720HD_SizeMin: 1.750.000.000
Downloader_Movie_SD_SizeMax: 1.500.000.000
Downloader_Movie_SD_SizeMin: 400.000.000
Downloader_MovieAllowForeign: False
Downloader_MovieExcludeTerms: cam r5 ts telesync webscr* dvdscr* scr dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_MovieExcludeTerms_1080HD: 720*
Downloader_MovieExcludeTerms_720HD: 1080*
Downloader_MovieExcludeTerms_SD: 720* 1080*
Downloader_MovieIncludeTerms_1080HD: 1080*
Downloader_MovieIncludeTerms_720HD: 720*
Downloader_MovieQuality: 0
Downloader_ParserIgnoresReadOnly: True
Downloader_RatingThreshold: 4,5
Downloader_ReplaceUseBestQuality: False
Downloader_RunAtStartup: False
Downloader_Torrents_SkipPeerCheckOnNewUploads: True
Downloader_TV_1080HD_SizeMax: 8.000.000.000
Downloader_TV_1080HD_SizeMin: 500.000.000
Downloader_TV_720HD_SizeMax: 4.000.000.000
Downloader_TV_720HD_SizeMin: 200.000.000
Downloader_TV_SD_SizeMax: 1.250.000.000
Downloader_TV_SD_SizeMin: 70.000.000
Downloader_TVAllowForeign: False
Downloader_TVExcludeTerms: preair flv dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_TVExcludeTerms_1080HD: 720*
Downloader_TVExcludeTerms_720HD: 1080*
Downloader_TVExcludeTerms_SD: 720* 1080*
Downloader_TVIncludeTerms_1080HD: 1080*
Downloader_TVIncludeTerms_720HD: 720*
Downloader_TVQuality: 0
Downloader_UpgradeMovieQuality: False
Downloader_WantObscure: False
DualPass: True
Emby_ShortContextRating: False
EpisodeRenamingConvention: N - SXXEYY - T [Q]
FolderCleaner_AutoCleanOnFetch: True
FolderCleaner_DeleteSamples: True
FolderCleaner_DeleteStaleMetadata: True
FolderCleaner_DeleteUnknownFolders: True
FolderCleaner_DeleteUnknownImages: True
FolderCleaner_DeleteUnusedExternalMetadata: True
FolderCleaner_TestMode: False
ForcedTitleTag: True
FullModeOverride: True
HideTitleBarLicensing: False
HighlightMissingMeta: True
HTML_FastVideoInspection: True
IgnorePeriodFilesAndDirectories: True
ImagesByNameMode: New
Interval_AutoScan: 60
Interval_AutoScanEpisodes: 600
Interval_DownloadNewMovies: 86400
Interval_DownloadNewTV: 7200
Interval_DownloadParser: 1800
Interval_DownloadTorrentFeeds: 3600
Interval_NewMediaList: 7200
Interval_uTorrent: 900
LastFetchMode: 2
LicenseCache: ZY8xh*******************
LicenseCode: MCMLT******************
LicenseDetails: {Privacy Censor}
LicensingMode: 2
LicensingSystemNew: True
LimitBackdropDownloads: 5
LogLimit: 500
LogTimestamp: False
LogToFile: True
ManualMovieConfirm: True
MaxFetcherThreads: 4
MCMInstallCheck: 1
MediaListSort: OperatingMode/A
Metadata_AllowFetcherKeywordTags: True
Metadata_aTVFlash: False
Metadata_Boxee: False
Metadata_DLNA: False
Metadata_Embedded: False
Metadata_JRiver: False
Metadata_MediaBrowserOld: False
Metadata_MythTV: False
Metadata_WDTV: False
Metadata_XStreamer: False
MinimizeToTray: False
MoreRelaxedSearching: True
MoveMovieDownloadsTo: F:\Filmes
Movie_VotedScoreSource: imdb.com
Netgear_AutoReduceFileSize: True
Netgear_CompatibleTextFields: False
Netgear_EmbedPoster: True
Netgear_Force_EASCII: True
Netgear_MetaData: False
Netgear_TLENID3Standard: True
NewMediaListDays: 7
NMTPathMapping: C:\Example\Path**file:///opt/sybhttpd/localhost.drives/NETWORK_SHARE/EXAMPLESHARE|
NoCommas: True
NoConfirmOnOneResult: True
NonblockingConfirmationPrompts: True
NoSpaces: False
NoSpaces2: False
OnlyShowAnnouncements: False
Plugin_Fetcher_Adult: TMDbA
Plugin_Fetcher_Movies1: TMDb
Plugin_Fetcher_Movies2: IMDB
Plugin_Fetcher_TV: thetvdb.com
PopupMoveWindow: False
PostProcessing_Hide: True
PostProcessing_Wait: True
PostProcessingTVEpisode_Hide: True
PostProcessingTVEpisode_Wait: True
PostProcessingTVShow_Hide: True
PostProcessingTVShow_Wait: True
ReadOnlyFoldersVisible: True
RelaxedTVDetection: True
RenameFiles: True
RenameFolders: True
Renamer_Movie: T T, (Y) [Q]
Renamer_Series: T T, (Y)
RenamerDownloadStyle: False
RespectIDs: True
RuT_EnableManager: False
ScanFolders: F:\Filmes|F:\Séries
SearchWithoutPath: False
SeasonRenamingConvention: Season {S}
ShowDebug: True
SortByOriginalFolder: False
SortWithoutArticle: True
Subtitle_NamingMode: Single
Subtitles_PreferedLanguage: in Portuguese (Brazil)
Subtitles_PreferedLanguages: en,--
ThemedBackgrounds: True
ThumbnailExtract_Auto: True
ThumbnailExtract_Lots: False
TMDb_CountryAbbreviation: US
TMDb_LanguageAbbreviation: en
TMDb_LanguageID: 7
TMDb_LanguageName: English
TorrentDownloadPath: E:\Torrent Finalizado
TorrentDownloadPathOther: E:\Torrent Finalizado
TorrentFinishedPath: E:\Para MCM
Torrents_AllowMagnetLinks: True
Torrents_DisableVirusProtection: False
Torrents_DownloadDelay: 8
Torrents_MinimumEpisodeSeeds: 5
Torrents_MinimumMovieSeeds: 35
Trailers_AllowAdaptiveYouTubeTrailerMuxing: False
Trailers_AlwaysReEncode: False
Trailers_AutoDownload: False
Trailers_AutoReEncode: False
Trailers_AutoReplace: True
Trailers_MaxBitRate: 1600
Trailers_SaveLocation: 6
Trailers_TargetSize: 480 (pixels high)
Trailers_WatchOutput: False
Trakt: True
Trakt_Auto: True
Trakt_AutoAddTV: True
Trakt_AutoDownload: False
Trakt_AutoDownloadCheckRelease: True
Trakt_NewTVPath: F:\Series
Trakt_ReleaseDayOffset: 0
TraktTV_Password_OAuthBearer: {Privacy Censor}
TraktTV_Password_OAuthToken: {Privacy Censor}
TTVDB_LanguageAbbreviation: en
TTVDB_LanguageID: 7
TTVDB_LanguageName: English
TV_Overrides: law and order ci*71489*4203|mash*70994*4315|the office us*73244*6061
TVAutoScanCheckMissingThumbs: True
TVFetchSeasonBanners: True
TVFetchSeasonPosters: True
TVThemeMusic: False
TVVideoBackdrops: False
UITheme: Windows
UpdateFile: Update.txt
UpdatePath: http://download.MediaCenterMaster.com/AutoUpdate/
UseAutoDetectionMode: False
UseAutoUpdate: True
UseCloudNetwork: True
UseConsolodatedGenres: True
UseExistingPosters: True
UseFetcherThreads: True
Usenet_AutoLoadNZB: False
Usenet_Binsearch: True
Usenet_CacheLocation: C:\Users\rapha\AppData\Roaming\Peter Souza IV\Media Center Master\Usenet
Usenet_MaxConnections: 20
Usenet_MCMIndex: True
Usenet_MoveNZBFile: False
Usenet_NZBsu: False
Usenet_Port: 119
Usenet_SSL: False
Usenet_UseMCMToDownload: True
UsePostProcessing: False
UsePostProcessingTVEpisode: False
UsePostProcessingTVShow: False
UseSecondaryGenres: True
UseWindowsProxy: True
UT_AutoForceTVDownloads: False
UT_AutoLabel: False
UT_AutoRemoveCompletes: False
UT_AutoRepair: True
UT_EnableManager: False
UT_LeaveSeedingTorrentsWithETA: False
UT_Password: {Privacy Censor}
UT_Port: 10075
UT_RemoteAddMagnets: True
UT_RemoteAddTorrents: True
UT_SeedUntilRatio: 0,000
UT_Username: {Privacy Censor}
VersionUpgrader: 5
WantExtendedTVStatus: False
WantExtendedTVStatusSortable: False
WantMovieTorrentDownloader: False
WantNewMovieDownloads: False
WantOpenSubtitlesOrg: False
WantQueueAbortConfirmation: True
WantSmoothImages: False
WantSubtitleDownloads: True
WantSubtitleDownloads_Movies: False
WantSubtitleDownloads_TV: False
WantTorrent_eztv: True
WantTorrent_isohunt: True
WantTorrent_kickasstorrents: True
WantTorrent_rarbg: True
WantTorrent_thepiratebay_new: True
WantTorrentAutoStart: True
WantTVTorrentDownloader: False
WantUsenet: False
WantVideoDetails: True
WhatToDoWithBadEpisodeDownloads: Skip
XBMC_AlternatePosterSize: False
XBMC_API_Integration: False
XBMC_API_Notifications: False
XBMC_API_Scan: False
XBMC_ExtraFanart: False
XBMC_FillTitleFromOriginalTitle: False
XBMC_GenerateFanArtwork: True
XBMC_GeneratePosterArtwork: True
XBMC_NeverDeleteExtraFanart: True
XBMC_SpecialsSeasonHackFix: True
XBMC_Version: 12
YAMJEnabled: False


Detailed Version Information:
File versions (current + install path):
AutoUpdate.dll version: 2.31.11117.1299
MCMStubLauncher.exe version: 2.17.26917.859
unins000.exe version: 51.1052.0.0
File versions (%AppData%\bin):
AdultDVDEmpire.dll version: 3.22.25617.687
AutoUpdate.dll version: 2.31.11117.1299
ffmpeg.exe version: none
GayDVDEmpire.dll version: 3.22.25617.687
ICSharpCode.SharpZipLib.dll version: 0.86.0.518
IMDB.dll version: 3.7.1818.1010
Ionic.Zip.dll version: 1.9.1.8
MCMIDTag.dll version: 2.16.11117.1299
MCMMKVTag.dll version: 2.16.11117.1299
MCMWTV.dll version: 2.16.11117.1299
MediaCenterMaster.exe version: 2.18.1818.1010
MediaInfo.dll version: 0.7.65.0
MonoTorrent.dll version: 0.80.0.0
Newtonsoft.Json.dll version: 5.0.5.16108
ObjectListView.dll version: 2.16.11117.1299
par2.exe version: none
RottenTomatoes.dll version: 1.2.19713.596
Sublight.Plugins.SubtitleProvider.dll version: 1.0.0.0
SublightPlugin.dll version: 2.16.11117.1299
System.Data.SQLite.dll version: 1.0.74.0
TMDb.dll version: 5.33.11117.1299
TMDbA.dll version: 1.6.11117.1299
unrar.dll version: 4.0.4.3
VidInfo.exe version: 2.15.25315.814


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 Post subject: Re: Problem in Vidinfo
PostPosted: April 6th, 2018, 11:30 am 
Offline
Developer/Owner
User avatar

Joined: May 1st, 2009, 10:12 am
Posts: 11539
Location: Meridian, ID, USA
I would either delete VidInfo.exe manually from the AppData's "bin" folder or re-install Media Center Master (you'll keep your settings and preferences). Sounds like it's busted for you somehow.

_________________
Peter Souza IV
stable version 2.18.13818.935 / May 18th, 2018
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 Post subject: Re: Problem in Vidinfo
PostPosted: April 13th, 2018, 5:24 pm 
Offline
Downloaded Clip

Joined: March 22nd, 2018, 10:20 pm
Posts: 6
Pete wrote:
I would either delete VidInfo.exe manually from the AppData's "bin" folder or re-install Media Center Master (you'll keep your settings and preferences). Sounds like it's busted for you somehow.


Removed the program continued the same thing, deleted the file from the bin folder and nothing has changed! What can I do?


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