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It is currently August 20th, 2019, 9:15 pm

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 Post subject: Trailers no longer downloading
PostPosted: March 24th, 2019, 10:47 am 
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Xvid Movie

Joined: March 1st, 2012, 3:44 pm
Posts: 25
Recently updated to the most current version and now trailers don't download, either auto or manual view URL provided. Queue shows...

YouTube: "MOVE TITLE (redacted)" (2018) found 24 video and audio stream(s)
YouTube: examining streams for best quality...
YouTube: ... best available video is 720p (1280x720, 4.15 MB), added to the download queue
MCM: Downloader is collecting file download details for:
MCM: https://(url here, redacted)...
MCM: ... download is available at 4.15 MB

then nothing...never downloads, never errors, just nada. Reset options to disable auto downloading trailers, saved, reset back, nothing. Checked and it doesn't appear multiple ffprobe exe's are stuck like before.


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 Post subject: Re: Trailers no longer downloading
PostPosted: March 27th, 2019, 8:30 am 
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Xvid Movie

Joined: March 1st, 2012, 3:44 pm
Posts: 25
Oddly enough, trying different files, some work to grab trailers, others go through the process, the downloading window BRIEFLY pops up then disappears and nothing ever happens. No errors, just nothing past what's posted above (nothing else is logged either). The trailers aren't password protected either, checked that too.


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 Post subject: Re: Trailers no longer downloading
PostPosted: March 27th, 2019, 2:08 pm 
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Community Support
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Joined: September 10th, 2010, 8:36 am
Posts: 2647
Location: Washington
How about a specific example and your trailer settings as I do not see this behavior with my trailers.

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stable version 2.19 (build 22219.695) / August 10th, 2019


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 Post subject: Re: Trailers no longer downloading
PostPosted: March 28th, 2019, 8:06 am 
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Xvid Movie

Joined: March 1st, 2012, 3:44 pm
Posts: 25
Only checkboxes for trailer settings are to auto download them and then move them to trailers subfolder (mediabrowser style)...

I am noticing the dreaded stuck ffprobe.exe processes again which seem to correlate to this issue (I tried downloading a newer version of ffprobe which worked intermittently for a while but apparently no longer). Some trailers download but never finish whatever process they undergo, ffprobe.exe stays in memory indefinitely until force closed and the file is both not moved to the trailers subfolder and is also corrupt when trying to play (when it downloads), others don't download at all (aka nothing happens after it finds the trailer) and still others work just fine oddly enough. Usually when it works fine it's the first media file I try, but sadly, not always. I'll wipe my current folders and get a couple examples ASAP but I don't think it's related to the media I'm fetching as much as it is this process/executable.


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