If you have a
bug/defect you are reporting, are
suggesting a feature or enhancement to be added, or are simply
requesting support, please post about it here at the forums first and include your Support Information (found in the program's Help menu) and any relevant log files.
If we can confirm the bug (or at least acknowledge that the problem isn't a software misconfiguration, problem with Windows, fixed in a newer version, etc.), then the next step will be to post it at the Issue Tracker with as much detail as possible:
https://github.com/psouza4/mediacentermasterMake sure when you post your Support Information to the forums that you choose to format it for the support forums (otherwise it becomes very difficult to read).
If you post in Support or Bug Report forums and your message doesn't contain support information, there will probably be little we can do to help you. All threads in these forums require it.