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 Post subject: Licensing Code
PostPosted: December 13th, 2020, 7:29 pm 
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Joined: September 25th, 2010, 5:44 pm
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Location: Wellington, New Zealand
Hi, I am trying to retrieve my Licensing code to my email address that I registered with but nothing is arriving, tried a few times and still nothing, can someone help?


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 Post subject: Re: Licensing Code
PostPosted: December 13th, 2020, 7:45 pm 
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Joined: September 10th, 2010, 8:36 am
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Location: Washington
I just tested the Forgot License Key without issues.

Did you get the "License information has been found and e-mailed to you."?

Only other options would emailing "Support@MediaCenterMaster.com"

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stable version 2.20.32820.456/ November 23rd, 2020


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 Post subject: Re: Licensing Code
PostPosted: December 13th, 2020, 8:08 pm 
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High-Def MKV

Joined: September 25th, 2010, 5:44 pm
Posts: 185
Location: Wellington, New Zealand
Yes I do get the
"License information has been found and e-mailed to you."?
I have already emailed licensing@MediaCenterMaster.com and Support@MediaCenterMaster.com a few days ago


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 Post subject: Re: Licensing Code
PostPosted: December 13th, 2020, 8:17 pm 
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Joined: September 10th, 2010, 8:36 am
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Only other options would possibly be twitter or Facebook.

But if emails are not going through all I can think of is a spam trap from your email provider.

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stable version 2.20.32820.456/ November 23rd, 2020


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 Post subject: Re: Licensing Code
PostPosted: December 13th, 2020, 8:28 pm 
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High-Def MKV

Joined: September 25th, 2010, 5:44 pm
Posts: 185
Location: Wellington, New Zealand
emailing junk filtering has been turned off, how can I get the license key coming to another email address?


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 Post subject: Re: Licensing Code
PostPosted: December 13th, 2020, 10:36 pm 
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High-Def MKV

Joined: September 25th, 2010, 5:44 pm
Posts: 185
Location: Wellington, New Zealand
Is there a way I can extract the license code from a file on the computer? I have a system image that I have backed up last week when it was working fine


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 Post subject: Re: Licensing Code
PostPosted: December 14th, 2020, 6:33 am 
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Joined: September 10th, 2010, 8:36 am
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Location: Washington
Pretty sure the key only exists in the current user / software registry.

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stable version 2.20.32820.456/ November 23rd, 2020


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 Post subject: Re: Licensing Code
PostPosted: December 14th, 2020, 3:28 pm 
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High-Def MKV

Joined: September 25th, 2010, 5:44 pm
Posts: 185
Location: Wellington, New Zealand
I have ended up purchasing a new lifetime license with a different email address attached to it and works fine by emailing the code, not happy though
The reason all this has come about is the when I open MCM it checks all my TV Shows for updated episodes but only shows a red X next to them all.
I tried the un licensing trick but when it came to enter code I couldn't find it and asking to email it never turned up in my email.
However after the new license I got MCM is still showing the red X


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 Post subject: Re: Licensing Code
PostPosted: December 14th, 2020, 6:10 pm 
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Joined: September 10th, 2010, 8:36 am
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Location: Washington
claynz wrote:
I have ended up purchasing a new lifetime license with a different email address attached to it and works fine by emailing the code, not happy though
The reason all this has come about is the when I open MCM it checks all my TV Shows for updated episodes but only shows a red X next to them all.
I tried the un licensing trick but when it came to enter code I couldn't find it and asking to email it never turned up in my email.
However after the new license I got MCM is still showing the red X


Sorry all you can do is wait on Pete to reply.

Highlighting the column header tells you what the red x means.
Attachment:
header.jpg
header.jpg [ 53.44 KiB | Viewed 396 times ]


Support Information required

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Help-Support Information, Click "Copy All", "Yes", "OK", "Close" and paste in forum

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stable version 2.20.32820.456/ November 23rd, 2020


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 Post subject: Re: Licensing Code
PostPosted: December 14th, 2020, 6:26 pm 
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High-Def MKV

Joined: September 25th, 2010, 5:44 pm
Posts: 185
Location: Wellington, New Zealand
Thanks fixed it by checking Enable T.V. Downloads under Downloader, not sure why it became unchecked


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