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It is currently December 8th, 2021, 3:43 am

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 Post subject: Lost licence
PostPosted: September 2nd, 2021, 1:48 pm 
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Downloaded Clip

Joined: September 1st, 2021, 8:03 am
Posts: 1
After last update my license disappeared and program does not recognize my email address


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 Post subject: Re: Lost licence
PostPosted: September 2nd, 2021, 3:03 pm 
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Community Support
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Joined: September 10th, 2010, 8:36 am
Posts: 2997
Location: Washington
Only time I have seen MCM loose key is it considers the key to be on more then one machine.

If you select help-troubleshooter, click test licensing and internet connectivity, what do you get?

Have you tried revoking the license on machine and online and reapplying?


But you may need to email using the direct Support email link on this page.

http://www.mediacentermaster.com/support/

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Support Information
Help-Support Information, Click "Copy All", "Yes", "OK", "Close" and paste in forum

Debug logging
Help-Debug-Show developer-level debug messaging

stable version 2.22.33621.1071 / Dec 2nd, 2021


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