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It is currently September 20th, 2020, 11:49 am

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Author Message
 Post subject: media details were not available
PostPosted: April 12th, 2020, 8:53 am 
Offline
Downloaded Clip

Joined: June 27th, 2012, 4:39 pm
Posts: 9
I'm trying to replace a few movie files with updated / better quality versions. I deleted the old movie file (leaving everything else there), dropped in the new movie file, purposely made the new movie file have a different name than the old movie file to try to avoid a caching issue, and then did a "fetch" on the folder. MCM properly renamed the new movie file to conform to my naming standards but the video details still show the old files quality stats.

I tried fetching again multiple times. I tried the re-inspect video details and I get this every time: "media details were not available using either VidInfo utility, MediaInfo library, or FFMPEG utility"

I did some searching on here and saw the reference to the troublshooter tool. I put the path of the move into the troubleshooter and it reads the media info perfectly fine.

I then tried a "clear metadata" option which made the line red in MCM. Did a re-fetch and it fetched the meta data again but now the video info is blank.

Video Inspection Details:
Testing on file: M:\Videos\Archive\Airheads (1994)\Airheads (1994).mp4
... checking that the file exists

Video file inspection:
M:\Videos\Archive\Airheads (1994)\Airheads (1994).mp4

Raw XML result from VidInfo utility:
<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<VidInfo>
<File>M:\Videos\Archive\Airheads (1994)\Airheads (1994).mp4</File>
<CombinedDetails>
<VideoQuality>Excellent (1080p HD)</VideoQuality>
<VideoQualityShort>1080p</VideoQualityShort>
<VideoWidth>1920</VideoWidth>
<VideoHeight>1040</VideoHeight>
<VideoAspect>1.846:1</VideoAspect>
<VideoAspectForMB>1.85:1</VideoAspectForMB>
<VideoBitrate>2500</VideoBitrate>
<VideoFrameRate>23.976</VideoFrameRate>
<VideoCodec>H.264</VideoCodec>
<VideoCodecFriendly>x264</VideoCodecFriendly>
<VideoCodecRaw>AVC</VideoCodecRaw>
<VideoDuration>5533</VideoDuration>
<VideoDurationPrecise>5533.492</VideoDurationPrecise>
<VideoScanType>Progressive</VideoScanType>
<AudioPreferedStream>1</AudioPreferedStream>
<AudioLanguage>en</AudioLanguage>
<AudioChannels>5.1</AudioChannels>
<AudioChannelsCombined>6</AudioChannelsCombined>
<AudioBitrate>224</AudioBitrate>
<AudioBitrateRaw>224000</AudioBitrateRaw>
<AudioFreq>48000</AudioFreq>
<AudioCodec>AAC</AudioCodec>
<AudioCodecRaw>AAC</AudioCodecRaw>
<SubtitleStreams>0</SubtitleStreams>
<Subtitles>False</Subtitles>
</CombinedDetails>
<ffprobe>
<Valid>False</Valid>
<AllOutput></AllOutput>
<Error>no exception</Error>
</ffprobe>
<MediaInfo>
<VideoQuality>Excellent (1080p HD)</VideoQuality>
<VideoQualityShort>1080p</VideoQualityShort>
<VideoWidth>1920</VideoWidth>
<VideoHeight>1040</VideoHeight>
<VideoAspect>1.846:1</VideoAspect>
<VideoAspectForMB>1.85:1</VideoAspectForMB>
<VideoBitrate>2500</VideoBitrate>
<VideoFrameRate>23.976</VideoFrameRate>
<VideoCodec>H.264</VideoCodec>
<VideoCodecFriendly>x264</VideoCodecFriendly>
<VideoCodecRaw>AVC</VideoCodecRaw>
<VideoDuration>5533</VideoDuration>
<VideoScanType>Progressive</VideoScanType>
<AudioStreams>1</AudioStreams>
<AudioStreamsInformed>1</AudioStreamsInformed>
<AudioStreamsValid>1</AudioStreamsValid>
<AudioPreferedStream>1</AudioPreferedStream>
<AudioLanguage>en</AudioLanguage>
<AudioChannels>5.1</AudioChannels>
<AudioChannelsCombined>6</AudioChannelsCombined>
<AudioBitrate>224</AudioBitrate>
<AudioBitrateRaw>224000</AudioBitrateRaw>
<AudioFreq>48000</AudioFreq>
<AudioCodec>AAC</AudioCodec>
<AudioCodecRaw>AAC</AudioCodecRaw>
<AudioStreamDetails0>
<Preferred>Yes</Preferred>
<Default>Yes</Default>
<Language>en</Language>
<Channels>5.1</Channels>
<ChannelsCombined>6</ChannelsCombined>
<Bitrate>224</Bitrate>
<BitrateRaw>224000</BitrateRaw>
<Freq>48000</Freq>
<Codec>AAC</Codec>
<CodecRaw>AAC</CodecRaw>
<RatedQuality>58</RatedQuality>
</AudioStreamDetails0>
<SubtitleStreams>0</SubtitleStreams>
<Subtitles>False</Subtitles>
</MediaInfo>
<FFMPEG>
<Valid>False</Valid>
</FFMPEG>
<CombinedWarning>
<Message>MediaInfo and FFMPEG don't agree on the number of channels. This is usually caused by quality inspection differences in the audio streams.</Message>
</CombinedWarning>
</VidInfo>


Final details:
... video quality: Excellent (1080p HD)
... video dimensions: 1920x1040
...... aspect: 1.846:1 (1.85:1)
... video bitrate: 2,500 kbps
... video framerate: 23.976
... video type: AVC (H.264)
... video codec (friendly): x264
... video duration: 1:32:13 (92 minutes)
... video scan type: progressive
... audio stream language: en
... audio stream channels: 5.1
... audio stream bitrate: 224 kbps
... audio stream frequency: 48000
... audio stream codec: AAC (AAC)
... subtitle stream: false


Support Info:

Support Information generated by Media Center Master:
Installation name: Media Center Master
Installation date: 20200405
Media Center Master: 2.20.6020.827
Windows version: Windows 10 Home (64-bit)
Windows version (raw): Microsoft Windows NT 6.2.9200.0
.NET framework information:
Runtime loaded: 2.0.50727.9148
Runtimes installed:
2.0.50727.4927 SP2
3.0.30729.4926 SP2
3.5.30729.4926 SP1
4.8.03752
4.0.0.0
AppData path: C:\Users\synta\AppData\Roaming\Peter Souza IV\Media Center Master
AppSettingKey path: HKEY_CURRENT_USER\SOFTWARE\Peter Souza IV\Media Center Master
Command line: "C:\Program Files (x86)\Media Center Master\MCMStubLauncher.exe"
Current path: C:\Program Files (x86)\Media Center Master
Administrative details:
User is administrator: true
UAC status: enabled
Elevation status: elevated
Proxy:(none in use)


Media Center Master preferences and settings (from registry):
AllowSlowUIColumns: False
AnnouncementsLast: 1401473239
AppendParentalRatingsToMovieDescription: False
Art_AutoResize: False
Art_BackdropWidth: 1280
Art_EnableOldArtChooser: False
Art_PosterWidth: 320
Artwork_FanartTV: False
Artwork_FanartTV_ClearArt: True
Artwork_FanartTV_ClearArt_SaveAs: clearart
Artwork_FanartTV_ClearLogo: True
Artwork_FanartTV_DiscArt: True
Artwork_FanartTV_DiscArt_SaveAs: disc
Artwork_FanartTV_HD: True
Artwork_FanartTV_Logo_SaveAs: logo
Artwork_FanartTV_MovieBanner: True
Artwork_FanartTV_MovieBanner_SaveAs: banner
Artwork_FanartTV_Thumbnail: True
Artwork_FanartTV_Thumbnail_SaveAs: thumb
AskForIMDBIDOnUnknownMovies: True
AutoFetchMetaDataForTVScanFolders: True
AutoMaximizePosterWindow: False
AutoProcess_Fetch: True
AutoProcess_Move: True
AutoProcess_ParseAndIgnore: False
AutoProcess_Rename: True
AutoProcessNewTV: True
AutoRunNewMediaList: False
AutoShrinkPostersForDVDID: True
BestSummary: Use smallest available description
ConfirmationPromptTimeout: 30
CreateBlank: True
CreateDVDIDMetaData: True
CreateMovieNFOMetaData: True
CreatePyTiVoMetadata: False
DeepInspectVideoFor3D: True
DeleteOldLogs: True
DetectAndOrganizeSingleFileItems: True
DisableTorrenting: False
DontDownloadTVBefore: 6/1/2015 12:17:18 PM
DontFetchPictures: False
DontSaveWorkingCache: False
DontTryToElevateUAC: False
DotNetCheck_Status: Pass
Download_ParserInTestMode: False
DownloadAllBackdrops: False
DownloadCastThumbs: False
DownloadCrewThumbs: False
Downloader_AcceptArchives: False
Downloader_AgeThreshold: 4
Downloader_AllowAVI: True
Downloader_AllowFLV: False
Downloader_AllowHEVC: True
Downloader_AllowMKV: True
Downloader_AllowMP4: True
Downloader_AllowMPG: False
Downloader_AllowWMV: False
Downloader_AvoidSubs: True
Downloader_Avoidx264: False
Downloader_CleanUp: True
Downloader_ExtractArchives: False
Downloader_InspectTrackers: False
Downloader_Movie_1080HD_SizeMax: 15000000000
Downloader_Movie_1080HD_SizeMin: 3000000000
Downloader_Movie_1080HDHEVC_SizeMax: 5000000000
Downloader_Movie_1080HDHEVC_SizeMin: 750000000
Downloader_Movie_4K_SizeMax: 100000000000
Downloader_Movie_4K_SizeMin: 8000000000
Downloader_Movie_4KHEVC_SizeMax: 100000000000
Downloader_Movie_4KHEVC_SizeMin: 5000000000
Downloader_Movie_720HD_SizeMax: 10000000000
Downloader_Movie_720HD_SizeMin: 1750000000
Downloader_Movie_720HDHEVC_SizeMax: 2500000000
Downloader_Movie_720HDHEVC_SizeMin: 400000000
Downloader_Movie_SD_SizeMax: 1500000000
Downloader_Movie_SD_SizeMin: 400000000
Downloader_MovieAllowForeign: False
Downloader_MovieExcludeTerms: cam r5 ts telesync webscr* dvdscr* scr dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_MovieExcludeTerms_1080HD: 720* 2160* uhd ultrahd HEVC x265 H265
Downloader_MovieExcludeTerms_1080HDHEVC: 720* 2160* uhd ultrahd x264 xvid divx
Downloader_MovieExcludeTerms_4K: 720* 1080* HEVC x265 H265
Downloader_MovieExcludeTerms_4KHEVC: 720* 1080* x264 xvid divx
Downloader_MovieExcludeTerms_720HD: 1080* 2160* uhd ultrahd HEVC x265 H265
Downloader_MovieExcludeTerms_720HDHEVC: 1080* 2160* uhd ultrahd x264 xvid divx
Downloader_MovieExcludeTerms_SD: 720* 1080* 2160* uhd ultrahd HEVC x265 H265
Downloader_MovieIncludeTerms_1080HD: 1080*
Downloader_MovieIncludeTerms_1080HDHEVC: 1080* *265
Downloader_MovieIncludeTerms_4K: 2160*
Downloader_MovieIncludeTerms_4KHEVC: 2160* *265
Downloader_MovieIncludeTerms_720HD: 720*
Downloader_MovieIncludeTerms_720HDHEVC: 720* *265
Downloader_MovieQuality: 0
Downloader_ParserIgnoresReadOnly: True
Downloader_RatingThreshold: 4.5
Downloader_ReplaceUseBestQuality: True
Downloader_RunAtStartup: False
Downloader_SeeAdvanced: False
Downloader_Torrents_SkipPeerCheckOnNewUploads: True
Downloader_TV_1080HD_SizeMax: 8000000000
Downloader_TV_1080HD_SizeMin: 500000000
Downloader_TV_1080HDHEVC_SizeMax: 2000000000
Downloader_TV_1080HDHEVC_SizeMin: 100000000
Downloader_TV_4K_SizeMax: 10000000000
Downloader_TV_4K_SizeMin: 2500000000
Downloader_TV_4KHEVC_SizeMax: 15000000000
Downloader_TV_4KHEVC_SizeMin: 1000000000
Downloader_TV_720HD_SizeMax: 4000000000
Downloader_TV_720HD_SizeMin: 200000000
Downloader_TV_720HDHEVC_SizeMax: 1000000000
Downloader_TV_720HDHEVC_SizeMin: 50000000
Downloader_TV_SD_SizeMax: 1250000000
Downloader_TV_SD_SizeMin: 70000000
Downloader_TVAllowForeign: False
Downloader_TVExcludeTerms: preair flv dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_TVExcludeTerms_1080HD: 720* 2160* uhd ultrahd HEVC x265 H265
Downloader_TVExcludeTerms_1080HDHEVC: 720* 2160* uhd ultrahd x264 xvid divx
Downloader_TVExcludeTerms_4K: 720* 1080* HEVC x265 H265
Downloader_TVExcludeTerms_4KHEVC: 720* 1080* x264 xvid divx
Downloader_TVExcludeTerms_720HD: 1080* 2160* uhd ultrahd HEVC x265 H265
Downloader_TVExcludeTerms_720HDHEVC: 1080* 2160* uhd ultrahd x264 xvid divx
Downloader_TVExcludeTerms_SD: 720* 1080* 2160* uhd ultrahd HEVC x265 H265
Downloader_TVIncludeTerms_1080HD: 1080*
Downloader_TVIncludeTerms_1080HDHEVC: 1080* *265
Downloader_TVIncludeTerms_4K: 2160*
Downloader_TVIncludeTerms_4KHEVC: 2160* *265
Downloader_TVIncludeTerms_720HD: 720*
Downloader_TVIncludeTerms_720HDHEVC: 720* *265
Downloader_TVQuality: 18
Downloader_UpgradeMovieQuality: False
Downloader_WantObscure: False
DownloaderMaxRate: 2500
DownloadHistory_Library: False
DownloadHistory_Movies: True
DownloadHistory_NotFound: True
DownloadHistory_Skip: False
DownloadHistory_Success: True
DownloadHistory_TV: True
DualPass: True
Emby_ShortContextRating: False
EpisodeRenamingConvention: N - SXXEYY - T [AIRED]
ErrorReporting: 1
FolderCleaner_AutoCleanOnFetch: False
FolderCleaner_DeleteSamples: False
FolderCleaner_DeleteStaleMetadata: True
FolderCleaner_DeleteUnknownFolders: False
FolderCleaner_DeleteUnknownImages: False
FolderCleaner_DeleteUnusedExternalMetadata: False
FolderCleaner_TestMode: False
ForcedTitleTag: True
HideTitleBarLicensing: False
HighlightMissingMeta: True
HTML_FastVideoInspection: True
IgnorePeriodFilesAndDirectories: True
ImagesByNameMode: New
Interval_AutoScan: 86400
Interval_AutoScanEpisodes: 86400
Interval_DownloadNewMovies: 86400
Interval_DownloadNewTV: 7200
Interval_DownloadParser: 1800
Interval_DownloadTorrentFeeds: 3600
Interval_NewMediaList: 7200
Interval_UpdateScoreStatusMovies: 259200
Interval_UpdateScoreStatusTV: 86400
Interval_uTorrent: 900
LastFetchMode: 1
LicenseCache: SVAfg*******************
LicenseCode: MCMLT******************
LicenseDetails: {Privacy Censor}
LicensingMode: 2
LicensingSystemNew: True
LimitBackdropDownloads: 5
LogLimit: 500
LogTimestamp: False
LogToFile: True
ManualMovieConfirm: True
MaxFetcherThreads: 4
MCMInstallCheck: 1
MediaListSort: MCMSortTitle/A
Metadata_AllowFetcherKeywordTags: True
Metadata_aTVFlash: False
Metadata_Boxee: False
Metadata_DLNA: False
Metadata_Embedded: False
Metadata_JRiver: False
Metadata_MediaBrowserOld: False
Metadata_MythTV: False
Metadata_WDTV: False
Metadata_XStreamer: False
MinimizeToTray: False
MoreRelaxedSearching: True
Movie_VotedScoreSource: primary fetcher
Netgear_AutoReduceFileSize: True
Netgear_CompatibleTextFields: False
Netgear_EmbedPoster: True
Netgear_Force_EASCII: True
Netgear_MetaData: False
Netgear_TLENID3Standard: True
NewMediaListDays: 7
NMTPathMapping: C:\Example\Path**file:///opt/sybhttpd/localhost.drives/NETWORK_SHARE/EXAMPLESHARE|
NoCommas: False
NoConfirmOnOneResult: False
NonblockingConfirmationPrompts: False
NoSpaces: False
NoSpaces2: False
OnlyShowAnnouncements: False
OrganizerShowMetaData: False
Plugin_Fetcher_Adult: TMDbA
Plugin_Fetcher_Movies1: IMDB
Plugin_Fetcher_Movies2: TMDb
Plugin_Fetcher_TV: thetvdb.com V3
PopupMoveWindow: True
PostProcessing_Hide: True
PostProcessing_Wait: True
PostProcessingTVEpisode_Hide: True
PostProcessingTVEpisode_Wait: True
PostProcessingTVShow_Hide: True
PostProcessingTVShow_Wait: True
ReadOnlyFoldersVisible: True
RelaxedTVDetection: True
RenameFiles: True
RenameFolders: True
Renamer_Movie: T T (Y)
Renamer_Series: T T
RenamerDownloadStyle: False
RespectIDs: True
RuT_EnableManager: False
ScanFolders: M:\Videos\Animated|M:\Videos\Archive|M:\Videos\Lori|M:\Videos\TV|M:\Videos\Annabelle|M:\Videos\4K|M:\Videos\Christmas
SearchWithoutPath: False
SeasonRenamingConvention: Season {S}
SortByOriginalFolder: False
SortWithoutArticle: True
Subtitle_NamingMode: Single
Subtitles_PreferedLanguage: in English
Subtitles_PreferedLanguages: en,en
ThemedBackgrounds: True
ThumbnailExtract_Auto: True
ThumbnailExtract_Lots: False
TMDb_CountryAbbreviation: US
TMDb_LanguageAbbreviation: en
TMDb_LanguageID: 7
TMDb_LanguageName: English
TorrentDownloadPath: C:\Users\synta\Downloads\uTorrent
TorrentDownloadPathOther: C:\Users\synta\Downloads\uTorrent
TorrentFinishedPath: C:\Users\synta\Downloads\uTorrent
Torrents_AllowMagnetLinks: True
Torrents_DisableVirusProtection: False
Torrents_DownloadDelay: 8
Torrents_MinimumEpisodeSeeds: 5
Torrents_MinimumMovieSeeds: 35
Trailers_AllowAdaptiveYouTubeTrailerMuxing: False
Trailers_AlwaysReEncode: False
Trailers_AutoDownload: False
Trailers_AutoReEncode: False
Trailers_AutoReplace: True
Trailers_MaxBitRate: 1600
Trailers_SaveLocation: 6
Trailers_TargetSize: 480 (pixels high)
Trailers_WatchOutput: False
Trakt: False
Trakt_Auto: False
Trakt_AutoAddTV: False
Trakt_AutoDownload: False
Trakt_AutoDownloadCheckRelease: True
Trakt_ReleaseDayOffset: 0
TranslateSEEtoAAA: False
TTVDB_LanguageAbbreviation: en
TTVDB_LanguageID: 7
TTVDB_LanguageName: English
TV_Overrides: *|law and order ci*71489*4203|mash*70994*4315|the office us*73244*6061|walking dead*153021*
TVAutoScanCheckMissingThumbs: True
TVFetchSeasonBanners: True
TVFetchSeasonPosters: True
TVShowBias: US
TVThemeMusic: False
TVVideoBackdrops: False
UITheme: Windows
UpdateFile: Update.txt
UpdatePath: http://download.MediaCenterMaster.com/AutoUpdate/
UseAutoDetectionMode: True
UseAutoUpdate: True
UseCloudNetwork: True
UseConsolodatedGenres: False
UseExistingPosters: True
UseFetcherThreads: True
Usenet_AutoLoadNZB: False
Usenet_Binsearch: True
Usenet_CacheLocation: C:\Users\synta\AppData\Roaming\Peter Souza IV\Media Center Master\Usenet
Usenet_MaxConnections: 20
Usenet_MCMIndex: False
Usenet_MoveNZBFile: False
Usenet_NZBsu: False
Usenet_Port: 119
Usenet_SSL: False
Usenet_UseMCMToDownload: True
UsePostProcessing: False
UsePostProcessingTVEpisode: False
UsePostProcessingTVShow: False
UseSecondaryGenres: True
UseWindowsProxy: True
UT_AutoForceTVDownloads: False
UT_AutoLabel: False
UT_AutoRemoveCompletes: True
UT_AutoRepair: True
UT_EnableManager: True
UT_Hostname: 192.168.1.243
UT_LeaveSeedingTorrentsWithETA: False
UT_Password: {Privacy Censor}
UT_Port: 8080
UT_RemoteAddMagnets: True
UT_RemoteAddTorrents: True
UT_SeedUntilRatio: 0.000
UT_Username: {Privacy Censor}
VersionUpgrader: 8
WantExtendedTVStatus: False
WantExtendedTVStatusSortable: False
WantMovieTorrentDownloader: False
WantNewMovieDownloads: False
WantOpenSubtitlesOrg: True
WantQueueAbortConfirmation: True
WantSmoothImages: False
WantSubtitleDownloads: True
WantSubtitleDownloads_Movies: True
WantSubtitleDownloads_TV: False
WantTorrent_eztv: True
WantTorrent_isohunt: False
WantTorrent_kickasstorrents: False
WantTorrent_newtorrents: False
WantTorrent_rarbg: True
WantTorrent_thepiratebay: True
WantTorrent_thepiratebay_new: True
WantTorrent_torrentbutler: False
WantTorrent_torrentfunk: False
WantTorrentAutoStart: True
WantTVTorrentDownloader: True
WantUsenet: False
WantVideoDetails: True
WhatToDoWithBadEpisodeDownloads: Skip
XBMC_AlternatePosterSize: False
XBMC_API_Integration: False
XBMC_API_Notifications: False
XBMC_API_Scan: False
XBMC_ExtraFanart: False
XBMC_FillTitleFromOriginalTitle: False
XBMC_GenerateFanArtwork: True
XBMC_GeneratePosterArtwork: True
XBMC_NeverDeleteExtraFanart: True
XBMC_SpecialsSeasonHackFix: True
XBMC_Version: 12
YAMJEnabled: False


Detailed Version Information:
File versions (current + install path):
AutoUpdate.dll version: 2.32.21019.821
MCMStubLauncher.exe version: 2.19.21019.821
unins000.exe version: 51.1052.0.0
File versions (%AppData%\bin):
AdultDVDEmpire.dll version: 3.30.21019.602
AutoUpdate.dll version: 2.32.21019.821
ffmpeg.exe version: none
GayDVDEmpire.dll version: 3.30.21019.602
ICSharpCode.SharpZipLib.dll version: 0.86.0.518
IMDB.dll version: 4.3.23119.842
Ionic.Zip.dll version: 1.9.1.8
MCMIDTag.dll version: 2.17.20819.844
MCMMKVTag.dll version: 2.17.20819.844
MCMWTV.dll version: 2.17.20819.844
MediaCenterMaster.exe version: 2.20.6020.827
MediaInfo.dll version: 18.3.1.0
MonoTorrent.dll version: 0.80.0.0
Newtonsoft.Json.dll version: 5.0.5.16108
ObjectListView.dll version: 2.19.20919.639
par2.exe version: none
Sublight.Plugins.SubtitleProvider.dll version: 1.0.0.0
SublightPlugin.dll version: 2.19.21019.821
System.Data.SQLite.dll version: 1.0.111.0
TMDb.dll version: 5.40.4518.858
TMDbA.dll version: 1.8.21019.633
unrar.dll version: 4.0.4.3
VidInfo.exe version: 2.22.33119.937


 Profile  
 Post subject: Re: media details were not available
PostPosted: April 29th, 2020, 3:19 pm 
Offline
Downloaded Clip

Joined: June 27th, 2012, 4:39 pm
Posts: 9
Sorry to bump, but it's been a couple weeks no. Any help with this?

Thanks


 Profile  
 Post subject: Re: media details were not available  [SOLVED]
PostPosted: April 29th, 2020, 6:03 pm 
Offline
Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2807
Location: Washington
You don't have MCM configured to show the info in the UI.

AllowSlowUIColumns: False

But it looks like you are missing FFProbe.exe also. Does it try to download every time you launch MCM?

Here is a direct link
http://download.mediacentermaster.com/f ... 180320.exe

Might get popups from smartscreen as this is a custom build for MCM.

rename to ffprobe.exe and place in the bin folder in your MCM install location. Hit crtl+L within MCM.

_________________
Support Information
Help-Support Information, Click "Copy All", "Yes", "OK", "Close" and paste in forum

Debug logging
Help-Debug-Show developer-level debug messaging

stable version 2.20.21820.1071/ August 5th, 2020


 Profile  
 Post subject: Re: media details were not available
PostPosted: April 29th, 2020, 9:37 pm 
Offline
Downloaded Clip

Joined: June 27th, 2012, 4:39 pm
Posts: 9
I didn't notice it before as it often updates in between uses, but yes it was trying to download ffprobe on every launch. I downloaded the file and put it in the path and it fixed the issue. Is there something you need me to do to try and figure out the root cause?


 Profile  
 Post subject: Re: media details were not available
PostPosted: April 30th, 2020, 5:32 pm 
Offline
Community Support
User avatar

Joined: September 10th, 2010, 8:36 am
Posts: 2807
Location: Washington
syntax53 wrote:
I didn't notice it before as it often updates in between uses, but yes it was trying to download ffprobe on every launch. I downloaded the file and put it in the path and it fixed the issue. Is there something you need me to do to try and figure out the root cause?



No there are other topics on the ffmpeg and/or ffprobe download issues basically timing out. But everyone's experience is slightly different.

_________________
Support Information
Help-Support Information, Click "Copy All", "Yes", "OK", "Close" and paste in forum

Debug logging
Help-Debug-Show developer-level debug messaging

stable version 2.20.21820.1071/ August 5th, 2020


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