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It is currently January 28th, 2023, 3:47 am

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 Post subject: No subs
PostPosted: June 20th, 2022, 7:31 am 
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Downloaded Clip

Joined: June 13th, 2022, 1:56 pm
Posts: 6
Never finds subs, it's the only reason I bought a lifetime license

MCM: Looking for subtitles for White Elephant (2022) in English
[21:06:12.042] DEBUG: Subtitle language: English
[21:06:12.042] DEBUG: Want download to: F:\White Elephant (2022)\White Elephant (2022).zip
[21:06:12.042] DEBUG: Fetching URL (GET): https://subscene.com/
[21:06:12.256] DEBUG: Fetching URL (POST): https://subscene.com/subtitles/searchbytitle
[21:06:12.257] DEBUG: data: query=White+Elephant&l=
[21:06:13.094] DEBUG: Fetching URL (GET): https://subscene.com/
[21:06:13.302] DEBUG: Fetching URL (POST): https://subscene.com/subtitles/searchbytitle
[21:06:13.302] DEBUG: data: query=white+elephant&l=
[21:06:13.401] DEBUG: NO RESULTS?
[21:06:13.401] DEBUG: [exception: The remote server returned an error: (409) Conflict.]
[21:06:13.401] DEBUG: No results
MCM: ... no results at subscene.com
MCM: ... no results at OpenSubtitles.org


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 Post subject: Re: No subs
PostPosted: July 7th, 2022, 3:36 am 
Offline
Downloaded Clip

Joined: June 13th, 2022, 1:56 pm
Posts: 6
Please can I get some sort of acknowledgement that this is an issue and is being worked on.

Feel ripped off spending $60 on a lifetime license for the main feature not to work


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 Post subject: Re: No subs
PostPosted: August 15th, 2022, 5:45 am 
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Downloaded Clip

Joined: June 13th, 2022, 1:56 pm
Posts: 6
Nearly two months after this issue was reported, with no acknowledgment or feedback, I've opened a PayPal dispute.

I recommend anyone else who has purchased the license and isn't receiving the features you've paid for do the same thing.


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 Post subject: Re: No subs
PostPosted: November 26th, 2022, 5:17 pm 
Offline
Xvid Movie

Joined: December 31st, 2010, 8:14 am
Posts: 49
Hi VoidVoid, I can confirm that an update somewhere between Nov 2021 and May 2022 broke subtitle Functionality. I have had a similar post in the discord channel since May and someone posted with questions about working subtitles in the same area in Nov 2021, so we know that is the timeframe where something was altered breaking subtitle searches.


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