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 Post subject: MCM GUI stangness
PostPosted: March 1st, 2016, 1:28 am 
Offline
Xvid Movie

Joined: April 29th, 2011, 8:11 pm
Posts: 40
Hi,

for some time now I have been experiecing some stange behavior with the gui and it seems also the download parser.

I have MC set to start up with windows and it sits there monitoring my download folder to move and grab metadata for my completed movies.

After a period of time some of the menus will not display when clicked on. I kind of get a outline of the menu popup but the actual menu does not appear. It only seems to effect the application, media tools and help menus. Profile mode and themes menus are uneffected. When this has begun happening the processing of new downloads seems to stop.

If I quit the program and reopen, things work fine for a period of time again

Support Information generated by Media Center Master:
Installation name: Media Center Master
Installation date: 20150706
Media Center Master: 2.15.1016.881
Windows version: Windows 7 Ultimate SP1 (64-bit)
Windows version (raw): Microsoft Windows NT 6.1.7601 Service Pack 1
.NET framework information:
Runtime loaded: 2.0.50727.5420
Runtimes installed:
2.0.50727.5420 SP2
3.0.30729.5420 SP2
3.5.30729.5420 SP1
4.6.01055
4.0.0.0
AppData path: C:\Users\media\AppData\Roaming\Peter Souza IV\Media Center Master
AppSettingKey path: HKEY_CURRENT_USER\SOFTWARE\Peter Souza IV\Media Center Master
Command line: "C:\Program Files (x86)\Media Center Master\MCMStubLauncher.exe"
Current path: C:\Program Files (x86)\Media Center Master
Administrative details:
User is administrator: true
UAC status: enabled
Elevation status: not elevated
Proxy:(none in use)


Media Center Master preferences and settings (from registry):
AllowSlowUIColumns: False
AnnouncementsLast: 1435944203
AppendParentalRatingsToMovieDescription: False
Art_AutoResize: False
Art_BackdropWidth: 1280
Art_EnableOldArtChooser: False
Art_PosterWidth: 320
Artwork_FanartTV: True
Artwork_FanartTV_ClearArt: True
Artwork_FanartTV_ClearArt_SaveAs: clearart
Artwork_FanartTV_ClearLogo: True
Artwork_FanartTV_DiscArt: True
Artwork_FanartTV_DiscArt_SaveAs: disc
Artwork_FanartTV_HD: True
Artwork_FanartTV_Logo_SaveAs: logo
Artwork_FanartTV_MovieBanner: True
Artwork_FanartTV_MovieBanner_SaveAs: banner
Artwork_FanartTV_Thumbnail: True
Artwork_FanartTV_Thumbnail_SaveAs: thumb
AskForIMDBIDOnUnknownMovies: True
AutoFetchMetaDataForTVScanFolders: False
AutoMaximizePosterWindow: False
AutoProcess_Fetch: True
AutoProcess_Move: True
AutoProcess_Rename: True
AutoProcessNewTV: True
AutoRunNewMediaList: False
AutoShrinkPostersForDVDID: True
BestSummary: Use largest available description
ConfirmationPromptTimeout: 30
CreateBlank: False
CreateDVDIDMetaData: False
CreateMovieNFOMetaData: False
CreatePyTiVoMetadata: False
DeepInspectVideoFor3D: False
DetectAndOrganizeSingleFileItems: True
DisableTorrenting: True
DontDownloadTVBefore: 3/06/2015 5:23:23 PM
DontSaveWorkingCache: False
DontTryToElevateUAC: True
DotNetCheck_Status: Pass
Download_ParserInTestMode: False
DownloadAllBackdrops: True
DownloadCastThumbs: True
DownloadCrewThumbs: False
Downloader_AcceptArchives: False
Downloader_AgeThreshold: 4
Downloader_AllowAVI: True
Downloader_AllowFLV: False
Downloader_AllowMKV: True
Downloader_AllowMP4: True
Downloader_AllowMPG: False
Downloader_AllowWMV: False
Downloader_AvoidSubs: True
Downloader_Avoidx264: False
Downloader_CleanUp: False
Downloader_ExtractArchives: True
Downloader_InspectTrackers: False
Downloader_Movie_1080HD_SizeMax: 15000000000
Downloader_Movie_1080HD_SizeMin: 3000000000
Downloader_Movie_720HD_SizeMax: 10000000000
Downloader_Movie_720HD_SizeMin: 1750000000
Downloader_Movie_SD_SizeMax: 1500000000
Downloader_Movie_SD_SizeMin: 400000000
Downloader_MovieAllowForeign: False
Downloader_MovieExcludeTerms: cam r5 ts telesync webscr* dvdscr* scr dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_MovieExcludeTerms_1080HD: 720*
Downloader_MovieExcludeTerms_720HD: 1080*
Downloader_MovieExcludeTerms_SD: 720* 1080*
Downloader_MovieIncludeTerms_1080HD: 1080*
Downloader_MovieIncludeTerms_720HD: 720*
Downloader_MovieQuality: 0
Downloader_ParserIgnoresReadOnly: True
Downloader_RatingThreshold: 4.5
Downloader_ReplaceUseBestQuality: False
Downloader_RunAtStartup: False
Downloader_Torrents_SkipPeerCheckOnNewUploads: True
Downloader_TV_1080HD_SizeMax: 8000000000
Downloader_TV_1080HD_SizeMin: 500000000
Downloader_TV_720HD_SizeMax: 4000000000
Downloader_TV_720HD_SizeMin: 200000000
Downloader_TV_SD_SizeMax: 1250000000
Downloader_TV_SD_SizeMin: 70000000
Downloader_TVAllowForeign: False
Downloader_TVExcludeTerms: preair flv dubbed german fr french dutch* swesub* vosfr nlsubs nl_subs dvd4 dvd5 dvd9
Downloader_TVExcludeTerms_1080HD: 720*
Downloader_TVExcludeTerms_720HD: 1080*
Downloader_TVExcludeTerms_SD: 720* 1080*
Downloader_TVIncludeTerms_1080HD: 1080*
Downloader_TVIncludeTerms_720HD: 720*
Downloader_TVQuality: 0
Downloader_UpgradeMovieQuality: False
Downloader_WantObscure: False
DualPass: True
EpisodeRenamingConvention: N - SXXEYY - T
ErrorReporting: 1
FolderCleaner_AutoCleanOnFetch: True
FolderCleaner_DeleteSamples: True
FolderCleaner_DeleteStaleMetadata: True
FolderCleaner_DeleteUnknownFolders: True
FolderCleaner_DeleteUnknownImages: True
FolderCleaner_DeleteUnusedExternalMetadata: True
FolderCleaner_TestMode: False
ForcedTitleTag: True
HasSeenTooltipOnMinimize: True
HideTitleBarLicensing: False
HighlightMissingMeta: True
HTML_FastVideoInspection: True
IgnorePeriodFilesAndDirectories: True
ImagesByNameMode: New
Interval_AutoScan: 60
Interval_AutoScanEpisodes: 600
Interval_DownloadNewMovies: 86400
Interval_DownloadNewTV: 7200
Interval_DownloadParser: 120
Interval_DownloadTorrentFeeds: 3600
Interval_NewMediaList: 7200
Interval_uTorrent: 900
LastFetchMode: 1
LicenseCache: Uf2u9*******************
LicenseCode: MCM1Y******************
LicenseDetails: {Privacy Censor}
LicensingMode: 2
LicensingSystemNew: True
LimitBackdropDownloads: 5
LogLimit: 500
LogTimestamp: False
LogToFile: True
ManualMovieConfirm: True
MaxFetcherThreads: 4
MCMInstallCheck: 1
MediaListSort: ListTitle_NoArticles/A
Metadata_AllowFetcherKeywordTags: True
Metadata_aTVFlash: False
Metadata_Boxee: False
Metadata_DLNA: False
Metadata_Embedded: False
Metadata_JRiver: False
Metadata_MediaBrowserOld: False
Metadata_MythTV: False
Metadata_WDTV: False
Metadata_XStreamer: False
MinimizeToTray: True
MoreRelaxedSearching: True
MoveMovieDownloadsTo: e:\movies
Movie_VotedScoreSource: primary fetcher
Netgear_AutoReduceFileSize: True
Netgear_CompatibleTextFields: False
Netgear_EmbedPoster: True
Netgear_Force_EASCII: True
Netgear_MetaData: False
Netgear_TLENID3Standard: True
NewMediaListDays: 7
NMTPathMapping: C:\Example\Path**file:///opt/sybhttpd/localhost.drives/NETWORK_SHARE/EXAMPLESHARE|
NoCommas: False
NoConfirmOnOneResult: True
NonblockingConfirmationPrompts: True
NoSpaces: False
NoSpaces2: False
OnlyShowAnnouncements: False
Plugin_Fetcher_Adult: AdultDVDEmpire
Plugin_Fetcher_Movies1: tMDB
Plugin_Fetcher_Movies2: IMDB
Plugin_Fetcher_TV: thetvdb.com
PopupMoveWindow: True
PostProcessing_Hide: True
PostProcessing_Wait: True
PostProcessingTVEpisode_Hide: True
PostProcessingTVEpisode_Wait: True
PostProcessingTVShow_Hide: True
PostProcessingTVShow_Wait: True
ReadOnlyFoldersVisible: True
RelaxedTVDetection: True
RenameFiles: True
RenameFolders: True
Renamer_Movie: T T (Y)
Renamer_Series: T T
RenamerDownloadStyle: False
RespectIDs: True
RuT_EnableManager: False
ScanFolders: E:\Movies
SeasonRenamingConvention: Season {SS}
SortByOriginalFolder: False
SortWithoutArticle: True
Subtitle_NamingMode: Single
Subtitles_PreferedLanguage: in English
Subtitles_PreferedLanguages: en,en
ThemedBackgrounds: True
ThumbnailExtract_Auto: False
ThumbnailExtract_Lots: False
ThumbnailLocation: D:\mediabrowser\ImagesByName
TMDb_CountryAbbreviation: US
TMDb_LanguageAbbreviation: en
TMDb_LanguageID: 7
TMDb_LanguageName: English
TorrentFinishedPath: e:\downloads\movies
Torrents_AllowMagnetLinks: False
Torrents_DisableVirusProtection: False
Torrents_DownloadDelay: 8
Trailers_AllowAdaptiveYouTubeTrailerMuxing: False
Trailers_AlwaysReEncode: False
Trailers_AutoDownload: True
Trailers_AutoReEncode: False
Trailers_AutoReplace: True
Trailers_MaxBitRate: 1600
Trailers_SaveLocation: 4
Trailers_TargetSize: 480 (pixels high)
Trailers_WatchOutput: False
Trakt: False
Trakt_Auto: False
Trakt_AutoAddTV: False
Trakt_AutoDownload: False
Trakt_AutoDownloadCheckRelease: True
Trakt_ReleaseDayOffset: 0
TranslateSEEtoAAA: False
TTVDB_LanguageAbbreviation: en
TTVDB_LanguageID: 7
TTVDB_LanguageName: English
TV_Overrides: law and order ci*71489*4203|mash*70994*4315|the office us*73244*6061
TVAutoScanCheckMissingThumbs: True
TVFetchSeasonBanners: True
TVFetchSeasonPosters: True
TVThemeMusic: False
TVVideoBackdrops: False
UITheme: Windows Media Center
UpdateFile: Update.txt
UpdatePath: http://download.MediaCenterMaster.com/AutoUpdate/
UseAutoDetectionMode: False
UseAutoUpdate: True
UseCloudNetwork: True
UseConsolodatedGenres: False
UseExistingPosters: True
UseFetcherThreads: False
Usenet_AutoLoadNZB: False
Usenet_Binsearch: False
Usenet_CacheLocation: C:\Users\media\AppData\Roaming\Peter Souza IV\Media Center Master\Usenet
Usenet_MaxConnections: 20
Usenet_MCMIndex: False
Usenet_MoveNZBFile: False
Usenet_NZBsu: False
Usenet_Password: {Privacy Censor}
Usenet_Port: 119
Usenet_SSL: False
Usenet_UseMCMToDownload: True
UsePostProcessing: False
UsePostProcessingTVEpisode: False
UsePostProcessingTVShow: False
UseSecondaryGenres: True
UseWindowsProxy: True
UT_AutoForceTVDownloads: False
UT_AutoLabel: False
UT_AutoRemoveCompletes: False
UT_AutoRepair: True
UT_EnableManager: False
UT_LeaveSeedingTorrentsWithETA: False
UT_RemoteAddMagnets: True
UT_RemoteAddTorrents: True
UT_SeedUntilRatio: 0.000
VersionUpgrader: 4
WantExtendedTVStatus: False
WantMovieTorrentDownloader: False
WantNewMovieDownloads: False
WantOpenSubtitlesOrg: False
WantQueueAbortConfirmation: True
WantSmoothImages: False
WantSubtitleDownloads: False
WantSubtitleDownloads_Movies: True
WantSubtitleDownloads_TV: False
WantTorrent_eztv: False
WantTorrent_kickasstorrents: False
WantTorrent_rarbg: False
WantTorrent_thepiratebay_new: False
WantTorrentAutoStart: False
WantTVTorrentDownloader: False
WantUsenet: False
WantVideoDetails: False
WhatToDoWithBadEpisodeDownloads: Skip
XBMC_AlternatePosterSize: False
XBMC_API_Integration: False
XBMC_API_Notifications: False
XBMC_API_Scan: False
XBMC_ExtraFanart: False
XBMC_FillTitleFromOriginalTitle: False
XBMC_GenerateFanArtwork: True
XBMC_GeneratePosterArtwork: True
XBMC_NeverDeleteExtraFanart: True
XBMC_SpecialsSeasonHackFix: True
XBMC_Version: 10
YAMJEnabled: False


Detailed Version Information:
File versions (current + install path):
AutoUpdate.dll version: 2.30.34914.1417
MCMStubLauncher.exe version: 2.12.23514.782
unins000.exe version: 51.52.0.0
File versions (%AppData%\bin):
AdultDVDEmpire.dll version: 3.20.32615.597
AutoUpdate.dll version: 2.30.34914.1417
cdUniverse.dll version: 2.2.29210.588
DriveInfoEx.dll version: 1.0.25210.437
ffmpeg.exe version: none
GayDVDEmpire.dll version: 3.20.32615.597
ICSharpCode.SharpZipLib.dll version: 0.86.0.518
IMDB.dll version: 3.3.11015.1380
Ionic.Zip.dll version: 1.9.1.8
MCMIDTag.dll version: 2.10.114.0
MCMMKVTag.dll version: 2.10.114.0
MCMWTV.dll version: 2.10.114.0
MediaCenterMaster.exe version: 2.15.1016.881
MediaInfo.dll version: 0.7.65.0
MonoTorrent.dll version: 0.80.0.0
Newtonsoft.Json.dll version: 5.0.5.16108
ObjectListView.dll version: 2.10.114.881
par2.exe version: none
RottenTomatoes.dll version: 1.2.19713.596
Sublight.Plugins.SubtitleProvider.dll version: 1.0.0.0
SublightPlugin.dll version: 2.13.34914.1417
System.Data.SQLite.dll version: 1.0.74.0
tMDB.dll version: 5.32.25415.922
TMDbA.dll version: 1.5.36113.600
Toub's DVR-MS.dll version: 1.1.25210.437
unrar.dll version: 4.0.4.3
VidInfo.exe version: 2.15.25315.814


Any ideas what's happening.


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 6th, 2016, 10:59 am 
Offline
Developer/Owner
User avatar

Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
You are running into out-of-memory conditions.

If this is a VM, consider giving more memory to the guest from your host configuration. If you have disabled Windows' page file or set it to a very low value, try enabling and increasing it.

If you can't do any of these, change your Windows file caching options (performance tweaks section of our main website) or try setting the log size in Media Center Master to a lower limit (100 lines, perhaps, instead of the default 500).

_________________
Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
Media Center Master on Facebook!


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 13th, 2016, 2:14 am 
Offline
Xvid Movie

Joined: April 29th, 2011, 8:11 pm
Posts: 40
Hi,

Im running a i3 based media centre with 4Gb RAM on win7. Don't seem to have any other issues with memory. Page file is set to auto managed and is currently around 4Gb in size.

I'll try the performance tweak and the log setting and see how I go


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 17th, 2016, 10:35 pm 
Offline
Xvid Movie

Joined: April 29th, 2011, 8:11 pm
Posts: 40
The indicated performance tweak and reducing the number of log lines did nothing towards fixing this issue.

The OS itself does not seem to be running out of RAM, so I'm wondering what I can do to try and fix this.


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 17th, 2016, 11:03 pm 
Offline
Developer/Owner
User avatar

Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
I can only recommend checking the Windows event viewer (application and/or system logs) to see if there are any logged errors from the .Net Framework, Application crash/hang/popup, or other abnormalities. Or perhaps a complete re-install of Media Center Master in case one of the components is corrupt, although it shouldn't exhibit these issues.

Are you running in a virtual machine (you mentioned an i3 build, but not if it was virtualized at all, so I have to ask)? Have you patched UXTheme.dll or are running any skinning applications like WindowsBlinds?

Another thought: you may try disabling one of the tweaks listed since the amount of physical RAM installed is fairly low (the bare minimum for 64-bit Windows 7 is 2 GB, according to Microsoft and Media Center Master's memory-heavy dependency can lean right up against a mere 4 GB easily). Specifically, setting FSUTIL BEHAVIOR SET MEMORYUSAGE 1 (less caching -- it will be slower, but use less memory for file system I/O). You'll need to restart after you apply this tweak, of course.

You're also encouraged to try the software on a different computer for comparison.

Hope you can get it figured out -- I've seen this in several applications over the years, and it's almost always a memory issue (sometimes a theming or VM issue). Not much I can do from a developmental perspective, unfortunately.

_________________
Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
Media Center Master on Facebook!


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 17th, 2016, 11:10 pm 
Offline
Xvid Movie

Joined: April 29th, 2011, 8:11 pm
Posts: 40
Pete wrote:
Are you running in a virtual machine? Have you patched UXTheme.dll or are running any skinning applications like WindowsBlinds?
Not a VM. Dedicated hardware machine. No skinning. basically windows 7 vanilla with media browser, MCM, sonarr and sanzbd installed

Quote:
Another thought: you may try disabling one of the tweaks listed since the amount of physical RAM installed is fairly low (the bare minimum for 64-bit Windows 7 is 2 GB, according to Microsoft and Media Center Master's memory-heavy dependency can lean right up against a mere 4 GB easily). Specifically, setting FSUTIL BEHAVIOR SET MEMORYUSAGE 1 (less caching -- it will be slower, but use less memory for file system I/O). You'll need to restart after you apply this tweak, of course.


This is the tweak I applied at your suggestion in your first response. Are you now suggesting I undo that?

Quote:
You're also encouraged to try the software on a different computer for comparison.

Hope you can get it figured out -- I've seen this in several applications over the years, and it's almost always a memory issue (sometimes a theming or VM issue). Not much I can do from a developmental perspective, unfortunately.


I guess I'll try a reinstall. Will be quite disappointing if it can't run on a 4Gb machine gracefully.


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 18th, 2016, 10:25 am 
Offline
Developer/Owner
User avatar

Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
mentasm wrote:
Quote:
Another thought: you may try disabling one of the tweaks listed since the amount of physical RAM installed is fairly low (the bare minimum for 64-bit Windows 7 is 2 GB, according to Microsoft and Media Center Master's memory-heavy dependency can lean right up against a mere 4 GB easily). Specifically, setting FSUTIL BEHAVIOR SET MEMORYUSAGE 1 (less caching -- it will be slower, but use less memory for file system I/O). You'll need to restart after you apply this tweak, of course.


This is the tweak I applied at your suggestion in your first response. Are you now suggesting I undo that?
That's what I'm suggesting, yes. Now that I'm aware of the low availability of physical RAM for that machine.


mentasm wrote:
Quote:
You're also encouraged to try the software on a different computer for comparison.

Hope you can get it figured out -- I've seen this in several applications over the years, and it's almost always a memory issue (sometimes a theming or VM issue). Not much I can do from a developmental perspective, unfortunately.


I guess I'll try a reinstall. Will be quite disappointing if it can't run on a 4Gb machine gracefully.
I feel like there's other factors at play here. I run Media Center Master in a VM with 6GB of RAM on Windows 7 x64. I also have SabNZBd on that image. I'm sure it would run fine with less RAM (in fact, I'm going to restart it later today after changing it to only 3 GB, just for fun).

_________________
Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
Media Center Master on Facebook!


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 18th, 2016, 12:51 pm 
Offline
Developer/Owner
User avatar

Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
Some other things I can suggest, now that I think about it.

  1. reduce the log window limit (100 or 200 may be better for you)
    Application » Settings & Preferences » General (tab) » limit the log window to ______ lines (bottom right)

  2. turn off themed backgrounds
    Application » Settings & Preferences » General (tab) » Use themed backgrounds in UI windows (half the way down the left column)

  3. switch to the most basic theme
    Themes » Windows

_________________
Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
Media Center Master on Facebook!


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 21st, 2016, 12:33 am 
Offline
Xvid Movie

Joined: April 29th, 2011, 8:11 pm
Posts: 40
Tried your few suggestions but no dice.

Ended up uninstalling completely. Also noticed that I had .net 4.6.1 installed which I didn't need any more, so I uninstalled that and fresh installed 4.0. I then installed the latest build of MCM and reconfigured from scratch. So far its been 6 or 7 hours and things seem to be working ok.


 Profile  
 Post subject: Re: MCM GUI stangness
PostPosted: March 21st, 2016, 10:38 am 
Offline
Developer/Owner
User avatar

Joined: May 1st, 2009, 10:12 am
Posts: 11315
Location: Meridian, ID, USA
Glad it's sorted -- not sure what the issue could have been.

I've been running my VM with 3 GB since Friday in an effort to cause any weirdness, but nothing going on with it. The latest framework it has installed is 4.6.01055, but it only uses the 2.0 subset (v3.5 target), so that shouldn't matter.

_________________
Peter Souza IV
stable version 2.16.11117.1299 / April 21st, 2017
Media Center Master on Facebook!


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