Download Parser failing to create TV Metadata

rb0135 · **Joined:** August 10th, 2011, 5:51 am **Posts:** 30

Hi All,

Not sure if this is a bug or general support issue with the latest version (2.18 build 4718.633), but it did start to occur once MCM was updated to this version.

This used to work perfectly for years.

Simply
1) I don't use MCM to download "torrents". I download into a different location.
2) I then copy the file to a local directory named c:\working\_process
3) I then press Control <P> under MCM and it processes this directory (yes I have the correct scan folders setup and download parser points to this _process directory. Like I said, this has worked for years).
4) It successfully processes the file in the fact that it knows what type of file, what TV show it belongs to and moves it to the NAS location.

THEN THE PROBLEM
5) It then tries to process the _process directory as the newly downlaoded file to get metadata for, rather than the file it just copied.
6) Obviously, it cant find out what TV series is the directory _process then fails. It doesnt create any metadata file (although it states it does in the debug log).

Interestingly, if I then go to the list of shows on the right of MCM, find the newly added episode, it states unfetched episode. If I right-click that episode and select Fetch Metadata, it states its completed, but there is no metadata file created, nor does it change "unfetched episode" to the actual name of the episode. I actually have to right-click the TV Series name (not individual series folders), then Fetch metatdata, and it works.

Here is a debug log of the steps about (3-6). I have "#'d" out the name of may NAS for security. In the log, from [F# - 1] line it goes haywire. As mentioned, this has never happened before. The last Movie I tried seemed to have worked OK.

I'm only generating kodi metadata.

Offtopic :

9:32 PM :: MCM: Processing new downloads in: c:\working\_ToProcess
9:32 PM :: -----------------------------------------------------------------------------------------
9:32 PM :: MCM: Now working on Marvels.Agents.of.S.H.I.E.L.D.S05E13.HDTV.x264-KILLERS.mp4...
9:32 PM :: [21:32:23.861] Fetching URL (GET): http://thetvdb.com/api/767CE15749DAFFA2 ... 365/en.xml
9:32 PM :: thetvdb.com Searching by season 5, episode 13
9:32 PM :: [21:32:24.310] Fetching URL (GET): http://thetvdb.com/api/767CE15749DAFFA2 ... /13/en.xml
9:32 PM :: MCM: ... this is a T.V. show episode (detected using quick method)
9:32 PM :: [21:32:24.522] DEBUG: Detected: True
9:32 PM :: [21:32:24.522] DEBUG: ... type: TV_Episode_File
9:32 PM :: [21:32:24.522] DEBUG: ... movie? False
9:32 PM :: [21:32:24.522] DEBUG: ... episode? True
9:32 PM :: [21:32:24.522] DEBUG: ... episode stub? False
9:32 PM :: [21:32:24.522] DEBUG: Show: Marvel's Agents of S.H.I.E.L.D. (#263365)
9:32 PM :: [21:32:24.522] DEBUG: Season: 5
9:32 PM :: [21:32:24.522] DEBUG: Episode: 13
9:32 PM :: [21:32:24.522] DEBUG: Episode name: Principia
9:32 PM :: [21:32:25.624] DEBUG: Currently:
9:32 PM :: [21:32:25.624] DEBUG: c:\working\_ToProcess
9:32 PM :: [21:32:25.624] DEBUG: Marvels.Agents.of.S.H.I.E.L.D.S05E13.HDTV.x264-KILLERS.mp4
9:32 PM :: [21:32:25.624] DEBUG: Belongs in:
9:32 PM :: [21:32:25.624] DEBUG: \\R#####S01\Multimedia\TVShows\Marvels Agents of S.H.I.E.L.D\Season 05
9:32 PM :: MCM: Moving and renaming to:
9:32 PM :: MCM: \\R#####S01\Multimedia\TVShows\Marvels Agents of S.H.I.E.L.D\Season 05
9:32 PM :: MCM: 5x13 - Principia.mp4
9:32 PM :: [21:32:25.921] DEBUG: Saved to cache: c:\working
9:32 PM :: MCM: Fetching metadata for the new episode...
9:32 PM :: -----------------------------------------------------------------------------------------
9:32 PM :: MCM: [F#-1] now working on _ToProcess
9:32 PM :: thetvdb.com now working on _toprocess
9:32 PM :: [21:32:32.589] Fetching URL (GET): http://www.thetvdb.com/api/GetSeries.ph ... anguage=en
9:32 PM :: [21:32:33.042] Fetching URL (GET): http://www.thetvdb.com/api/GetSeries.ph ... anguage=en
9:32 PM :: [21:32:33.447] Fetching URL (GET): http://www.thetvdb.com/api/GetSeries.ph ... anguage=en
9:32 PM :: [21:32:33.485] DEBUG: Searching _toprocess...
9:32 PM :: thetvdb.com Unable to determine what show this is
9:32 PM :: [21:32:33.799] DEBUG: Saved to cache: c:\working\_ToProcess
9:32 PM :: [21:32:34.761] DEBUG: Saved to cache: c:\working\_ToProcess
9:32 PM :: [21:32:34.780] DEBUG: Saved to cache: c:\working\_ToProcess
9:32 PM :: MCM: Now resizing artwork for Toprocess ()
9:32 PM :: MCM: [F#5] Created Kodi/XBMC metadata files
9:32 PM :: [21:32:35.126] DEBUG: Saved to cache: c:\working\_ToProcess
9:32 PM :: [21:32:35.159] DEBUG: Saved to cache: c:\working\_ToProcess
9:32 PM :: [21:32:35.179] DEBUG: Saved to cache: c:\working\_ToProcess
9:32 PM :: [21:32:35.247] DEBUG: Saved to cache: c:\working\_ToProcess
9:32 PM :: [21:32:35.607] DEBUG: media auto-refreshed
9:32 PM :: MCM: ...done!

Any ideas?

Thanks,
Rob

rb0135 · **Joined:** August 10th, 2011, 5:51 am **Posts:** 30

Great.. All these views but not one comment.

I can confirm it is definitely a BUG in 2.18 build 4718.633.

On a clean install on a new PC, I downloaded 2.17 and tested it. Worked perfectly (as it has been for years).

Allowed it to Auto-Update to 2.18 build 4718.633 and now, exactly the same symptoms as described above

doug2h · **Posted:** March 19th, 2018, 8:42 pm

How about your Support Information.

I currently can not reproduce.

rb0135 · **Joined:** August 10th, 2011, 5:51 am **Posts:** 30

Thanks for a response.

However:
1) I supplied the Debug info, which I can repeat on every file
2) Other people are having this issue with 2.18 (found posted in the General section) when they try to add a whole series, not through download parser. They provided all information but no one other than myself responded to.
3) Here is my support information (with privacy details removed). This is from a brand new install of 2.18 (with the same problems).

Thanks.

Support Information generated by Media Center Master:

Show Spoiler

Media Center Master preferences and settings (from registry):

Show Spoiler

Detailed Version Information:

Show Spoiler

doug2h · **Posted:** March 19th, 2018, 10:14 pm

All my testing creates nfo metadata and images when processing.

The other topic does not appear to be a download parser issue from looking at the Support Information.

I am not seeing anything in your info but I will keep looking.

rb0135 · **Joined:** August 10th, 2011, 5:51 am **Posts:** 30

Thanks.

I'm not sure if I mentioned it (cant see in my post) but Movies processed through the download parser feature works fine, it is just TV shows.

I have since totally removed 2.18 and installed 2.17. 2.17 is working correctly, processing the actually moved tv episode and not the parser directory itself (as per debug showed in my original post).

Understand the other topic is not download parser, but it seems very related to the same issue as what he is doing, has the same result as me.

doug2h · **Posted:** March 20th, 2018, 1:42 am

That is all I tested was TV shows, and every episode of multiple series processed and created nfo and images,

rb0135 · **Joined:** August 10th, 2011, 5:51 am **Posts:** 30

So, Doug2h, since it doesn't happen for you, that means there isn't a problem, and I'm stupid, yet 2 people have this issue.

You stated to the other person "he was using the parser wrong" yet, when he tried exactly what I do, and what I have done for years, he has the same issue and you dismiss him. 1 person with the issue, I could wear it might be a stand-a-lone issue for that user, but it is not a coincidence when more than one has the exact same issue.

As I have stated, this is a BUG in 2.18 as if I go back to 2.17, it works flawlessly. Why should I stay with an older version because you dismiss 2.18 has a problem in it?

Wish this was open source as I would fix the issue in 5 minutes flat, yet since it is not, we have to deal with 1 person, and if it isn't a problem for him, then it isn't a problem at all.

I have tried this all week since I last posted, and it still fails under 2.18

Download Parser failing to create TV Metadata [UNSOLVED]

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