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It is currently December 12th, 2018, 5:44 am

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 Post subject: score could not be read or is rated 0.0
PostPosted: November 19th, 2018, 7:55 pm 
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Joined: January 8th, 2013, 7:59 pm
Posts: 4
Hello. Since about mid-August 2018, Alt+U returns "score could not be read or is rated 0.0" for any new TV-show that I add to my library, and it does not update the score of shows that already had a score. Any info is appreciated. There is another post on this that says the issue is resolve, but I am still seeing it. The post that said that it is "Resolved in 2.18.25818.755", but this version is what I have. Here's what I'm seeing:

MCM: Manifest score could not be read or is rated 0.0
MCM: Manifest status did not change
MCM: Medal of Honor score could not be read or is rated 0.0
MCM: Medal of Honor status did not change
MCM: Narcos: Mexico score could not be read or is rated 0.0
MCM: Narcos: Mexico status did not change
MCM: Origin score could not be read or is rated 0.0
MCM: Origin status did not change
MCM: The First score could not be read or is rated 0.0
MCM: The First status did not change
MCM: The Rookie score could not be read or is rated 0.0
MCM: The Rookie status did not change
MCM: Titans (2018) score could not be read or is rated 0.0
MCM: Titans (2018) status did not change
MCM: YOU score could not be read or is rated 0.0
MCM: YOU status did not change

Any help is appreciated


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 Post subject: Re: score could not be read or is rated 0.0
PostPosted: November 19th, 2018, 8:15 pm 
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Joined: September 10th, 2010, 8:36 am
Posts: 2567
Location: Washington
Sorry this is actually not a bug, but a TVDB issue. As you can see TVDB has not rating for Manifest, there is a issue over there with First aired date also that creates a issue with Year column also. I see the same issue but TVDB needs to resolve their issues with the new series that began this year.

Debug logging provides the api link when you fetch the series.

<?xml version="1.0" encoding="ISO-8859-1"?>
<Data>
<Series>
<id>349271</id>
<Actors>|Luna Blaise|Jack Messina|Parveen Kaur|Athena Karkanis|Melissa Roxburgh|J.R. Ramirez|Josh Dallas|</Actors>
<Airs_DayOfWeek>Monday</Airs_DayOfWeek>
<Airs_Time>10:00 PM</Airs_Time>
<ContentRating>TV-14</ContentRating>
<FirstAired/>
<Genre>|Drama|Mystery|</Genre>
<IMDB_ID>tt8421350</IMDB_ID>
<Language>en</Language>
<Network>NBC</Network>
<NetworkID/>
<Overview>When Montego Air Flight 828 landed safely after a turbulent but routine flight, the crew and passengers were relieved. But in the span of those few hours, the world had aged five years - and their friends, families and colleagues, after mourning their loss, had given up hope and moved on. Now, faced with the impossible, they're all given a second chance. But as their new realities become clear, a deeper mystery unfolds and some of the returned passengers soon realize they may be meant for something greater than they ever thought possible.</Overview>
<Rating/>
<RatingCount>0</RatingCount>
<Runtime>45</Runtime>
<SeriesID/>
<SeriesName>Manifest</SeriesName>
<Status>Continuing</Status>
<added>2018-06-19 12:02:12</added>
<addedBy>396427</addedBy>
<banner>graphical/5b8573ee0452f.jpg</banner>
<fanart>fanart/original/5b2a485a487de.jpg</fanart>
<finale_aired>2018-12-03</finale_aired>
<lastupdated>1542676318</lastupdated>
<lastupdated_detail>Store an episode image</lastupdated_detail>
<poster>posters/5bb93633f1c48.jpg</poster>
<slug>manifest</slug>
<tms_wanted_old>0</tms_wanted_old>
<zap2it_id/>
</Series>
</Data>

http://thetvdb.com/api/767CE15749DAFFA2 ... 271/en.xml


You can change the series id number in the link above and see in each series has the same issue.

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Support Information
Help-Support Information, Click "Copy All", "Yes", "OK", "Close" and paste in forum

Debug logging
Help-Debug-Show developer-level debug messaging

stable version 2.18 (build 32818.738) / November 24th, 2018


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 Post subject: Re: score could not be read or is rated 0.0
PostPosted: November 19th, 2018, 8:30 pm 
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Downloaded Clip

Joined: January 8th, 2013, 7:59 pm
Posts: 4
Okay, thank you for the quick response. Sorry if I posted this in the wrong place. TVDB seems to be having other issues as well. The site is very very slow most of the time.


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