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 Post subject: Cannot add TV Series from TVDB
PostPosted: November 14th, 2019, 3:04 pm 
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Flash Video

Joined: June 8th, 2011, 7:22 am
Posts: 22
Hi,

Today for some reason I cannot add a new TV series. I type in the ID from theTVDB.com (like I did yesterday) and get the message:

"This series ID doesn't seem to exist at thetvdb.com

Plesae check that you entered it correctly and try again"

I've checked and tried multiple IDs' copying and pasting directly from the website. The error message comes up very quick, not sure it's actually communicating with thetvdb.com?

Is there anything can upload for this? There is nothing in the log related to checking for a series.

Thanks,

S

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 Post subject: Re: Cannot add TV Series from TVDB
PostPosted: November 14th, 2019, 4:33 pm 
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Joined: September 10th, 2010, 8:36 am
Posts: 2819
Location: Washington
With the changes/updates TVDB is doing I have noticed at certain times of the day I have to use v3 instead of v2 fetcher. But without specific examples it is really hard to say.

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stable version 2.20.32820.456/ November 23rd, 2020


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 Post subject: Re: Cannot add TV Series from TVDB
PostPosted: November 14th, 2019, 4:37 pm 
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Flash Video
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Joined: November 12th, 2013, 6:00 pm
Posts: 18
I'm having the same/similar issues. How do you switch between fetcher versions?

Nevermind, found it:
Applications>Manage Fetchers & Plugins


Last edited by Phuriousgeorge on November 14th, 2019, 5:05 pm, edited 1 time in total.

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 Post subject: Re: Cannot add TV Series from TVDB
PostPosted: November 14th, 2019, 5:01 pm 
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Downloaded Clip

Joined: June 30th, 2017, 9:55 am
Posts: 8
Phuriousgeorge wrote:
I'm having the same/similar issues. How do you switch between fetcher versions?


To change fetchers Click Application at the top left and select "Manage fetchers and plugins."


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 Post subject: Re: Cannot add TV Series from TVDB
PostPosted: November 14th, 2019, 5:34 pm 
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Joined: September 10th, 2010, 8:36 am
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Location: Washington
As reported in another topic

It would appear TVDB knows about the issue.

https://forums.thetvdb.com/viewtopic.php?f=122&t=60034

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stable version 2.20.32820.456/ November 23rd, 2020


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 Post subject: Re: Cannot add TV Series from TVDB
PostPosted: November 15th, 2019, 4:19 pm 
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Flash Video

Joined: June 8th, 2011, 7:22 am
Posts: 22
I tried changing the fetcher to V2 and still the same issue.

I've trying to add TVDB ID: 322398 but I also get the same error with 369737

Both don't get found on V3 or V2

Might just have to wait a few days and see if TVDB sorts itself out. I saw they've changed their website overnight. (Nov 14/15)

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SMc
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 Post subject: Re: Cannot add TV Series from TVDB  [SOLVED]
PostPosted: November 15th, 2019, 6:03 pm 
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Joined: September 10th, 2010, 8:36 am
Posts: 2819
Location: Washington
v3 fetcher just started processing everything for me.

But in the end it is a TVDB issue.

Quote:
thetvdb.com is experiencing technical difficulties with their API, be advised that many searches and fetches for metadata against their database are affected and unavailable for now: https://forums.thetvdb.com/viewtopic.php?f=122&t=60034

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stable version 2.20.32820.456/ November 23rd, 2020


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 Post subject: Re: Cannot add TV Series from TVDB
PostPosted: November 15th, 2019, 8:02 pm 
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Joined: May 1st, 2009, 10:12 am
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Location: Meridian, ID, USA
They've switched to v3 of their API again:

https://forums.thetvdb.com/viewtopic.php?f=3&t=60048

From the Application menu, select Manage fetchers & plugins.... Switch thetvdb.com from v2 to v3.

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Peter Souza IV
stable version 2.20.32820.456 / November 23rd, 2020
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 Post subject: Re: Cannot add TV Series from TVDB
PostPosted: November 16th, 2019, 2:19 pm 
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Joined: September 10th, 2010, 8:36 am
Posts: 2819
Location: Washington
I see today I can't add a Series by name or ID with v3 fetcher.

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stable version 2.20.32820.456/ November 23rd, 2020


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 Post subject: Re: Cannot add TV Series from TVDB
PostPosted: November 17th, 2019, 5:08 am 
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Joined: May 1st, 2009, 10:12 am
Posts: 11690
Location: Meridian, ID, USA
Lots of issues at thetvdb:

https://forums.thetvdb.com/viewforum.php?f=122

Just can't do much from my end about it.

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Peter Souza IV
stable version 2.20.32820.456 / November 23rd, 2020
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